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TPG Telecom Faces Tragic Emergency Call Failure Amid Software Update Push
8:53am on Tuesday 18th of November, 2025 AEDT
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Telecommunications
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TPG Telecom Faces Tragic Emergency Call Failure Amid Software Update Push
8:53am on Tuesday 18th of November, 2025 AEDT
Key Points
Fatal emergency call failure on TPG network due to outdated Samsung device software
Network operational with no outages during incident
Customers previously notified to update devices to comply with new emergency call regulations
TPG expresses condolences and urges urgent software updates
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