How DataWorks Secured a $14M Boost to Ontario Gambling Safety Services

DataWorks has secured a significant contract extension with iGaming Ontario, adding over C$12.5 million to its Centralised Self-Exclusion program services. This move strengthens its recurring revenue and solidifies its RegTech division’s profitability.

  • Executed Change Order worth over C$12.5 million (approx. A$14 million)
  • Extension adds managed contact centre services to existing Ontario CSE contract
  • Contract includes initial three-year term plus two one-year extension options
  • Enhances recurring revenue and cash-positive RegTech division
  • Pipeline of regulated market opportunities progressing with potential near-term decisions
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DataWorks Secures Major Contract Expansion

DataWorks Group Limited (ASX – DWG) has announced a substantial expansion to its existing contract with iGaming Ontario, underpinning its role in the province’s Centralised Self-Exclusion (CSE) program. The newly executed Change Order adds over C$12.5 million (approximately A$14 million) in contract value, reflecting the exercise of optional services originally contemplated in the initial agreement.

This extension is not just a financial boost; it marks a strategic deepening of DataWorks’ involvement by incorporating the delivery and operation of managed contact centre services. These services are critical to supporting Ontario’s responsible gambling framework, providing end-to-end management that aligns with the province’s regulatory objectives.

Contract Structure and Financial Impact

The Change Order spans an initial three-year term with two additional one-year extension options at iGaming Ontario’s discretion. Importantly, the contract is designed to be self-funding from a working capital perspective, with revenue streams commencing immediately and payment milestones tied to delivery progress. This structure enhances DataWorks’ recurring revenue profile, contributing to a more predictable and stable cash flow outlook.

DataWorks’ CEO, Al Watson, highlighted the significance of this development, noting that the Change Order “reinforces the Company’s RegTech division as a materially cash-positive and profitable business unit on a standalone basis.” This profitability is a key milestone, providing a solid foundation for further investment in product innovation and operational capabilities.

Broader Market Opportunities and Strategic Outlook

Beyond Ontario, DataWorks is actively advancing multiple regulated market opportunities both domestically and internationally. The company is optimistic that some of these prospects will reach decision points within the current half-year, potentially delivering further contract wins that could materially enhance its medium-term growth trajectory and liquidity position.

Leveraging its proven delivery capabilities, global reference sites, and deep regulatory expertise, DataWorks is also evolving its technology platform toward a scalable, software-as-a-service (SaaS) model. This strategic pivot aims to broaden its market reach and improve operational efficiencies across regulated gambling markets.

Ongoing Delivery and Contract Milestones

DataWorks confirmed that the broader Ontario CSE contract continues to progress according to plan, with key milestones achieved and payments received as scheduled. This steady execution underscores the company’s operational discipline and strengthens confidence in its ability to deliver on complex government contracts.

Overall, this Change Order not only boosts DataWorks’ financial profile but also signals its growing influence in the RegTech space, particularly in responsible gambling technologies that align with increasing regulatory scrutiny worldwide.

Bottom Line?

DataWorks’ expanded Ontario contract cements its RegTech leadership, setting the stage for further growth amid evolving regulatory landscapes.

Questions in the middle?

  • Which other regulated markets are closest to awarding contracts to DataWorks?
  • How will the shift toward a SaaS platform impact DataWorks’ margins and scalability?
  • What risks could arise from reliance on government contract extensions and regulatory changes?