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icetana AI Secures US$176k SaaS Contract with SoftBank Robotics in Japan

Technology By Sophie Babbage 3 min read

icetana AI has landed a US$176,450 SaaS contract through SoftBank Robotics for Japan Reliance Service Corporation, adding around 10% to its annual recurring revenue and highlighting growing demand for AI security in Japan.

  • US$176,450 SaaS order from SoftBank Robotics Group
  • Contract with Japan Reliance Service Corporation to deploy AI security software
  • Adds approximately 10% to icetana AI’s annual recurring revenue
  • Deployment expected before 31 August 2026
  • Renewal beyond initial one-year contract not guaranteed

New Contract Adds Significant Recurring Revenue

icetana AI (ASX:ICE) has secured a US$176,450 (about A$250,000) software-as-a-service order from SoftBank Robotics Group, its strategic partner and significant shareholder. The contract, to be delivered over 12 months, will add roughly 10% to icetana’s annual recurring revenue (ARR), marking a meaningful boost for the surveillance AI specialist.

The software will be deployed with Japan Reliance Service Corporation (RSC), a prominent Tokyo-based security and building management company listed on the Tokyo Stock Exchange. RSC operates security for large-scale complexes across key districts including Ikebukuro, Marunouchi, and Hibiya, making it a substantial end-user for icetana’s self-learning AI technology.

Strategic Partnership Drives Expansion in Japan

SoftBank Robotics became RSC’s third-largest shareholder in late 2025, following a capital and business alliance. This relationship has paved the way for icetana’s technology to be integrated into RSC’s existing and new facilities, with deployment expected before 31 August 2026. The contract’s SaaS pricing model involves annual advance payments, with future revenue contingent on customer renewal beyond the initial term.

CEO Kevin Brown emphasised the fit between icetana’s AI and RSC’s operational needs, noting the rising demand for AI security solutions across Japan and the broader Asia-Pacific region. This deal complements icetana’s recent growth trajectory, which includes a substantial contract renewal with Curtin University that lifted ARR by 85%, underscoring the company’s expanding footprint in diverse sectors and geographies.

Implications for icetana AI’s Growth Strategy

The deal highlights icetana’s strategy of leveraging key partnerships to penetrate large-scale security markets. Its self-learning AI software automates real-time event detection across thousands of cameras, reducing reliance on manual monitoring and enhancing security efficiency. Currently deployed across 70+ sites and 19,000+ cameras worldwide, icetana’s technology is positioned for further expansion in complex, multi-site environments.

While the contract adds a meaningful chunk to ARR, the company cautions that ongoing revenue beyond the initial year depends on renewals, injecting some uncertainty into longer-term revenue visibility. Nonetheless, the collaboration with SoftBank Robotics and RSC signals confidence in icetana’s technology and market relevance.

Bottom Line?

This US$176k order boosts icetana’s recurring revenue and reinforces its foothold in Japan’s AI security market, but renewal uncertainty tempers long-term revenue visibility.

Questions in the middle?

  • Will Japan Reliance Service Corporation renew the contract beyond the initial year?
  • How will icetana leverage its SoftBank Robotics partnership to secure further APAC expansion?
  • Can icetana sustain its recent ARR growth momentum amid competitive AI security markets?