Latest Customer Remediation News

Corporate Travel Management has reached binding agreements with UK customers covering 86% of its estimated GBP 118 million remediation liability, paving the way for finalising FY25 audited accounts and share reinstatement.

Commonwealth Bank of Australia delivered a solid FY26 with 7% growth in net profit and a strong capital position, while continuing investments in AI and customer protection.

Corporate Travel Management (ASX:CTD) has pushed back its FY25 and 1HFY26 financial statements to August 2026 due to intertwined UK customer remediation, financing negotiations, and audit complexities, while signalling significant goodwill impairments across multiple regions.

Corporate Travel Management reports progress on UK customer remediation with funding plans underway and final agreements near completion. The company maintains strong client retention above 97% and aims to release audited FY25 and reviewed 1H26 financials by end of June, eyeing a swift return to ASX trading.

Tower Limited has reported a record underlying profit for FY25, driven by improved claims ratios, customer growth, and strategic initiatives including expanded risk-based pricing. The insurer declared increased dividends and outlined a positive growth outlook for FY26.

Tower Limited reported a robust half year profit for 2025, driven by improved claims performance and premium growth in its home insurance portfolio, despite ongoing challenges from Canterbury earthquake claims and competitive motor insurance pricing.

Tower Limited has raised its FY25 underlying NPAT guidance to $70m–$80m, citing better-than-expected claims experience and favorable weather, while revising premium growth and expense ratio forecasts.