Latest Customer Retention News

Tyro Payments delivered a robust FY26 with profit before tax up 40%, driven by growth in payments and banking, alongside strategic expansion via the Thriday acquisition and new CEO Nigel Lee’s leadership.

SiteMinder Limited (ASX:SDR) nearly doubled its adjusted EBITDA to $28.1 million in FY26, driven by a 22% revenue increase and strong adoption of its AI-powered Smart Platform. The company narrowed its net loss by more than half amid ongoing investments in growth and operational efficiency.

hipages Group lifted FY26 revenue 9% to $90.6 million and expanded EBITDA margin to a record 25.3%, driven by strong subscription ARPU growth and AI-powered platform enhancements. The Group also acquired a majority stake in Viz Insurance and launched a 10% on-market share buy-back.

City Chic Collective’s FY26 underlying EBITDA surged 92% to $12.3 million, driven by ANZ growth and cost discipline, while group revenue fell 3.1%. The company enters FY27 with a stronger margin profile and a clean inventory position amid ongoing US tariff challenges.

Aussie Broadband reported a 9% revenue increase to $1.3 billion and a 20% rise in underlying EBITDA for FY26, driven by organic growth and transformative acquisitions including AGL Telco and Nexgen.

Peter Warren Automotive reported a modest revenue increase to AUD 2.489 billion in FY26 but saw profit after tax nearly halve to AUD 6.3 million, reflecting margin pressure in new vehicles and rising operating costs. The company declared a fully franked final dividend of 0.6 cents per share and is poised for growth with expanded Chinese brand exposure and a disciplined acquisition pipeline.

Artrya Limited marked its first full year of US commercial operations with a $25.18 million loss, driven by regulatory clearances, customer contracts, and an $80 million capital raise.

Austco Healthcare is acquiring Medical Communications Systems to deepen its direct sales footprint in South Australia, continuing a string of reseller takeovers that bolster its market presence and earnings.

Westpac has completed the $15.4 billion sale of its RAMS mortgage portfolio to a consortium including Pepper Money, KKR, and PIMCO, lifting its capital ratio and simplifying operations.

Advanced Braking Technology (ASX: ABV) posted a record $6.2 million in product sales for Q4 FY26, lifting full-year revenue 22.7% to $23.5 million. The company’s autonomous BRAKEiQ system advanced key milestones as international engagement expanded.

ReadCloud Limited’s June quarter saw a record $3.5m in cash receipts from its school businesses, driving 6% year-to-date growth despite exiting its Industry Training arm. The company forecasts over $1m uEBITDA for FY26 and is building momentum for FY27 expansion.

6K Additive surged to a record US$7.1 million revenue in Q2 2026, driven by strong demand in critical metal powders and backed by robust cash reserves and government contracts.