Latest Customer Satisfaction News

Hancock & Gore is rebranding as Schoolblazer Limited following its acquisition of Trutex, consolidating its global school uniform operations and targeting over $200 million in revenue by FY27.

Nationwide Building Society reports a solid first half of 2025 with underlying profit before tax rising to £977 million, driven by strong mortgage and deposit growth following its acquisition of Virgin Money. The Group maintains robust capital and credit quality while delivering significant value to members.

Urbanise.com Limited has secured a landmark partnership with National Australia Bank to integrate banking and payments into its cloud-based strata management platform, setting the stage for a major industry disruption in 2026.

City Chic Collective has reversed its fortunes with a $15 million EBITDA turnaround in FY25, driven by strategic restructuring and strong ANZ growth. The company eyes a debt-free 2025 close and cash flow positivity in FY26 amid cautious optimism for US market expansion.

Macquarie Group Limited reported a 3% increase in half-year profit to $1.655 billion, driven by growth across its asset management, banking, commodities, and capital markets divisions. The group maintains robust capital and liquidity positions despite margin pressures and regulatory challenges.

PEXA Group reported a robust first quarter for FY26, driven by refinancing growth in Australia and rising momentum in the UK market. The company reaffirmed its full-year guidance while advancing key strategic initiatives including platform modernization and a NatWest partnership.

Tyro Payments has appointed Nigel Lee as its new CEO, bringing over 25 years of global fintech and payments expertise to lead the company from January 2026. The leadership change signals a strategic push for growth and innovation in Australia’s competitive payments landscape.

Endeavour Group’s first quarter results reveal a strong Hotels segment growth of 4.4%, alongside a retail sales recovery that returned to positive territory in September. Online sales surged by 20.9%, highlighting shifting consumer habits.

Knosys Limited reported robust Q1 FY26 results with $3.5 million in cash receipts and a steady $9.5 million annual recurring revenue, while advancing its AI-driven Libero X product and appointing a new Chair.

Camplify Holdings has announced a strategic partnership with JB Group to expand its RV rental platform across Australia, leveraging JB Group's extensive dealership network and managed services.

Althea Group Holdings reported a resilient September quarter with $5.4 million in receipts despite a major strike in British Columbia, bolstered by a $2.53 million capital raise and expansion in the US THC beverage market.

Woolworths Group reported a 2.7% increase in first quarter sales to $18.5 billion, driven by robust growth in eCommerce and improved customer satisfaction metrics. The retailer remains cautiously optimistic as it prepares for the key festive trading period.