Latest Customer Satisfaction News

Camplify Holdings has announced a strategic partnership with JB Group to expand its RV rental platform across Australia, leveraging JB Group's extensive dealership network and managed services.

Althea Group Holdings reported a resilient September quarter with $5.4 million in receipts despite a major strike in British Columbia, bolstered by a $2.53 million capital raise and expansion in the US THC beverage market.

Woolworths Group reported a 2.7% increase in first quarter sales to $18.5 billion, driven by robust growth in eCommerce and improved customer satisfaction metrics. The retailer remains cautiously optimistic as it prepares for the key festive trading period.

Judo Capital Holdings Limited reported strong FY25 results with significant lending growth and profit increases, while expanding its SME banking footprint and advancing technology. The bank sets confident FY26 guidance amid strategic board changes.

Collins Foods unveiled ambitious growth plans at its 2025 Investor Day, spotlighting rapid expansion in Germany and operational enhancements in Australia and Europe. The company reaffirmed its FY26 profit growth targets, underpinned by digital innovation and brand modernization.

Kelsian Group has postponed the start of its new Kangaroo Island ferry service to June 2026, citing vessel delivery delays and aiming to avoid peak season disruptions. The new ferries will significantly increase capacity and offer fare discounts to residents during the transition.

Synlait has agreed to sell its North Island assets to global healthcare giant Abbott for approximately US$178 million, marking a strategic reset focused on debt reduction and operational simplification. The deal, expected to close by April 2026, positions Synlait to concentrate on its South Island operations and explore new growth avenues.

Spark New Zealand has launched its ambitious SPK-30 strategy, refocusing on core connectivity services with heavy investment in 5G and AI-driven customer experiences. The plan aims to deliver stable returns and sustainable growth amid evolving market dynamics.

Virgin Australia has reported a robust FY25 performance, surpassing IPO forecasts with strong earnings growth and operational improvements. The airline reaffirms its positive outlook for FY26, underpinned by fleet expansion and ongoing transformation benefits.

NobleOak Life Limited reported a robust 22% increase in underlying net profit after tax for FY25, driven by strong premium growth and expanding market share. Despite a statutory profit dip due to one-off costs, the insurer plans to reinvest cash flows to fuel future growth and transition to a Life Company structure.

Rent.com.au Limited reported a $3.69 million net loss for FY25 amid modest revenue growth, while securing significant funding to scale its RentBond® product and reshaping its leadership team.

MoneyMe Limited reported a robust FY25 with a $1.6 billion loan book, 28% growth from FY24, and a $24 million operating cash profit, signaling a strong turnaround. The fintech lender also improved credit quality and expanded funding capacity, setting the stage for future growth.