Latest Customer Satisfaction News

Woolworths Group reported a 3.6% normalised sales increase to $69.1 billion for FY25, yet earnings before interest and tax fell 12.6%, weighed down by Australian Food and BIG W segments. The group plans a turnaround in FY26 amid ongoing cost pressures and strategic shifts.

Flight Centre Travel Group reported a record $24.5 billion in total transaction value for FY25, yet underlying profit before tax declined nearly 10%, impacted by geopolitical and regional challenges. The company declared a fully franked 29-cent final dividend and outlined strategic investments in AI, digital transformation, and the cruise sector.

Coles Group Limited reported solid FY25 results with strong supermarket growth, digital acceleration, and significant sustainability achievements. The company’s investments in automation and customer experience underpin its positive outlook for FY26.

Data 3 Limited has reported record FY25 results, hitting $3 billion in gross sales and delivering over 11% growth in net profit before tax. The company’s strategic focus on recurring revenue and operational efficiency underpinned its strong performance.

Aussie Broadband has inked a six-year exclusive wholesale agreement with More Telecom and Tangerine Telecom, adding over 250,000 broadband connections and boosting its network to more than one million users. The deal is expected to contribute $12 million in annual EBITDA from FY27 and marks a significant step in Aussie Broadband’s wholesale growth strategy.

Liberty Group reported a solid 15.7% rise in net profit after tax to $133.3 million for FY25, supported by steady revenue growth and improved asset quality. The company also announced a special dividend, reflecting confidence in its financial position.

Credit Clear Limited has reported a remarkable turnaround in FY25, posting record revenue growth and a return to profitability driven by its innovative AI-powered debt resolution platform.

Zip Co Limited reported a robust FY25 with revenue up 23.5% to $1.07 billion and cash earnings soaring 147%, driven by strong US market expansion and operational efficiencies.

Super Retail Group reported record FY25 sales of AUD 4.07 billion, driven by store expansion and online growth, while statutory net profit declined 7.6% amid margin and cost pressures. The Board signals a strategic review to guide growth through 2030.

Origin Energy reported a 6% rise in full-year profit to $1.48 billion, driven by LNG trading gains and operational resilience, while advancing key renewable projects and battery storage developments.

Temple & Webster Group Limited has delivered a record FY25 with $601 million in revenue and a 43% jump in EBITDA, positioning itself strongly in the Australian furniture and homewares market. The company is on track to surpass $1 billion in annual revenue within the next few years.

AGL Energy’s FY25 results show a strategic pivot with $900 million invested in battery projects despite a 9% EBITDA decline, setting the stage for a flexible energy future.