Latest Customer Support News

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Spark New Zealand’s H1 FY26 results reveal a strong rebound in profitability driven by mobile service revenue growth and disciplined cost reductions, alongside the strategic sale of its data centre business.
Sophie Babbage
Sophie Babbage
18 Feb 2026
Suncorp’s first half of FY26 was marked by significant natural hazard claims costing $1.3 billion, yet the insurer maintained resilient underlying margins and a robust capital position.
Victor Sage
Victor Sage
18 Feb 2026
nib Group has announced a 5.47% average increase in health insurance premiums for 2026, citing rising hospital costs and increased claims. The insurer highlights efforts to ease out-of-pocket expenses and support chronic illness management amid sector-wide pressures.
Ada Torres
Ada Torres
17 Feb 2026
Clever Culture Systems posted a $1.32 million loss for the half year ending December 2025, reflecting a strategic shift and reduced government grants. Despite this, the company strengthened its cash position, repaid government debt, and grew its APAS Independence instrument footprint globally.
Ada Torres
Ada Torres
17 Feb 2026
Kinatico Ltd reports robust H1 FY26 results, driven by a 49.5% surge in SaaS revenue and the launch of its AI-powered Kinatico Compliance platform, significantly broadening its addressable market.
Sophie Babbage
Sophie Babbage
17 Feb 2026
IAG’s 1H26 results reveal a 35% drop in net profit after tax due to severe weather costs from its RACQI acquisition, yet underlying insurance profit rose 7.6%, supported by solid premium growth and a $200 million share buyback.
Victor Sage
Victor Sage
12 Feb 2026
Commonwealth Bank of Australia reported a 5% rise in net profit for the half-year ended December 2025, balancing lending growth with margin pressures and increased technology investment.
Victor Sage
Victor Sage
11 Feb 2026
Commonwealth Bank of Australia reported a 5% increase in statutory net profit after tax to $5.367 billion for the half year ended December 2025, supported by lending growth and improved credit quality despite margin pressures and higher expenses. The bank declared a fully franked interim dividend of $2.35 per share.
Claire Turing
Claire Turing
11 Feb 2026
GCM Corporation is advancing its commercialisation strategy with multiple prototypes across key global markets and sectors, aiming for revenue in the first half of 2026.
Sophie Babbage
Sophie Babbage
4 Feb 2026
Scout Security has completed a strategic merger with Roo Inc, creating a global DIY security platform with nearly a million users, and entered the insurtech sector through a new partnership with Bolt. The company also raised A$400k to support its expanded operations.
Sophie Babbage
Sophie Babbage
30 Jan 2026
Microba Life Sciences reports a 90% year-on-year increase in core microbiome test volumes, driving a 123% rise in core testing revenue to $2.1 million, while advancing clinical adoption and cost efficiencies.
Ada Torres
Ada Torres
29 Jan 2026
RooLife Group Ltd has reported a remarkable doubling of its coffee and food sales in China, surpassing A$2.1 million in December 2025 and signaling strong momentum in its data-driven e-commerce strategy.
Victor Sage
Victor Sage
21 Jan 2026