Latest Customer Support News

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The ACCC has approved Cuscal Limited’s acquisition of Indue Limited, concluding the deal won’t significantly reduce competition in payment facilitation services. The decision highlights ongoing industry consolidation balanced by multiple alternative providers and technological shifts.
Claire Turing
Claire Turing
24 Oct 2025
Freelancer Limited reported a steady third quarter with operational profitability and notable growth in AI-related projects and Loadshift revenues, despite a year-on-year dip in overall marketplace volume.
Sophie Babbage
Sophie Babbage
22 Oct 2025
SiteMinder's 2025 Investor Day presentation highlights its Smart Platform's progress, AI-driven hotel revenue tools, and reiterates a strong FY26 outlook with ambitions for accelerated growth.
Sophie Babbage
Sophie Babbage
23 Sept 2025
Global Health Limited reports solid progress towards profitability in FY2025, driven by a 6% increase in subscription revenue and strategic AI integration across its healthcare platforms.
Ada Torres
Ada Torres
27 Aug 2025
Global Health Limited reported a reduced net loss for FY2025, driven by growing subscription revenue and strategic AI integration as it transitions to a SaaS platform.
Sophie Babbage
Sophie Babbage
27 Aug 2025
Mach7 Technologies Limited reported a 16% revenue increase to AUD 33.8 million for FY25, alongside a 22% reduction in net loss, driven by a strategic shift to subscription-based sales and disciplined cost management.
Victor Sage
Victor Sage
27 Aug 2025
SiteMinder Limited reported robust FY25 results with a 27.2% constant currency organic ARR increase and a return to positive underlying EBITDA, driven by its innovative Smart Platform and expanding global footprint.
Sophie Babbage
Sophie Babbage
27 Aug 2025
SiteMinder Limited reported a 17.7% revenue increase to $224.3 million in FY2025, alongside a reduced net loss and positive underlying EBITDA, driven by its innovative Smart Platform strategy and expanding customer base.
Sophie Babbage
Sophie Babbage
27 Aug 2025
Latitude Group Holdings reported a robust half-year to June 2025, with revenue climbing 13.3% and statutory profit soaring 341%, while navigating ongoing regulatory investigations related to a 2023 cyber incident.
Claire Turing
Claire Turing
22 Aug 2025
VEEM Ltd reported a 15% revenue decline in FY25 amid rising costs and COVID impacts but showed a robust second-half recovery and secured a significant $65 million defence contract renewal.
Victor Sage
Victor Sage
21 Aug 2025
Hansen Technologies reported robust FY25 results, driven by strong revenue growth, strategic contract wins, and deepening AI integration. The company’s expansion in Germany and sustainability leadership further underpin its positive outlook.
Sophie Babbage
Sophie Babbage
20 Aug 2025
Mercury NZ Limited reported a 10% decline in earnings for FY2025 amid challenging generation conditions but is pressing ahead with significant renewable energy investments and raised dividends.
Maxwell Dee
Maxwell Dee
19 Aug 2025