Latest Customer Service News

RocketBoots Limited has secured a significant trial contract with a major Australian retail bank, potentially expanding to a $234k SaaS rollout that could boost its recurring revenue and international ambitions.

JB Hi-Fi reported a robust FY25 with 10% sales growth and increased dividends, while preparing for a leadership change.

Wrkr Limited is raising approximately A$15 million through an institutional placement to accelerate growth amid upcoming Payday Super reforms and market opportunities.

Gathid Ltd reported a robust 14% quarterly increase in Annual Recurring Revenue to $1.936 million, driven by new customer wins and expansions, even as a legal dispute over its physical security business sale remains unresolved.

Vonex Limited reports operational improvements, low complaint rates, and strategic executive hires in Q4 FY25, alongside a pivotal acquisition agreement with MaxoTel.

Aerometrex has landed a significant $1.08 million contract to provide LiDAR and aerial imagery services for Shell’s QGC assets in Queensland, marking a key milestone in its multinational client engagements.

Biome Australia has reported record-breaking sales revenue for FY25, driven by strong domestic demand and promising international expansion. The company is on track to deliver its first full-year net profit and meet ambitious growth targets.

ANZ Bank has extended its contract with Knosys for another year, securing continued access to the KnowledgeIQ platform while negotiating a transformative three-year cloud migration and AI integration deal.

Enlitic, Inc. has launched a A$10 million placement alongside an offer of 125 million unquoted options, aiming to fuel growth in its AI-driven healthcare technology business. The move underscores both funding ambitions and the complex risks tied to AI adoption and market dynamics.

Ventia Services Group has locked in a $100 million, five-year contract with Tuatahi First Fibre, reinforcing its role as a key player in New Zealand's fibre infrastructure landscape.

Qantas Group is closing its Singapore-based low-cost carrier Jetstar Asia, recycling $500 million in capital to support fleet renewal and growth in Australia and New Zealand. The move impacts only 16 intra-Asia routes and aims to strengthen core markets amid rising costs and competition.

DGL Group projects a challenging FY25 with profits down sharply despite steady revenue, as it undertakes major cost realignment and operational integration to set the stage for future growth.