Latest Customer Service News

Westpac Banking Corporation posted a slight 1% decline in net profit for the first half of 2025, underpinned by strong growth in business and institutional lending and a resilient balance sheet amid global volatility.

RocketBoots Limited advanced multiple international trials of its AI-powered loss prevention software and secured a $4 million capital raise, positioning itself for accelerated global expansion.

Locate Technologies Limited reported flat group revenue for Q3 FY25, with Locate2u growing 10% while Zoom2u declined 11%. The company continues to embed AI as a strategic growth and cost optimization tool.

Mad Paws Holding Limited reported a robust 22% year-on-year growth in Gross Merchandise Value over March-April 2025, driven by marketplace momentum despite a 6% decline in group operating revenue. Strategic marketing campaigns and operational enhancements underpin the company’s growth trajectory.

Mad Paws Holdings Limited reported a resilient Q3 FY25 with an 8% rise in Group Cash EBITDA despite a 6% dip in operating revenue, driven by marketplace strength and a major new brand campaign.

MONEYME’s loan book surged to $1.5 billion in 3Q25, driven by a 65% jump in originations and steady revenue, underpinned by improved credit quality and innovative AI deployment.

Entertainment Rewards Ltd reports its strongest Q3 revenue in three years, driven by growth in Frequent Values and Paid Advertising, alongside a significant debt restructuring that reclassifies $22.5 million as equity.

Oliver’s Real Food reported an 18% revenue decline in the March 2025 quarter, impacted by store closures and trading calendar shifts, yet achieved a strong rebound in EBITDA margin to 11.5%.

Fletcher Building reported a challenging HY25 with a 7% revenue decline and a net loss of NZ$134 million, while executing a $700 million equity raise to strengthen its balance sheet and advancing significant cost reduction initiatives.

MyState Limited has reported a stable underlying net profit of $17.5 million for the half-year, maintaining customer growth and a robust capital position as it prepares to merge with Auswide Bank.

HUB24 has delivered a standout first half of FY25, posting record platform net inflows of $9.5 billion and a 40% rise in underlying net profit, reinforcing its position as a market leader in Australia’s wealth management sector.

Westpac’s 1Q25 update reveals a resilient $1.7 billion net profit and strong loan growth despite margin pressures and economic headwinds.