Latest Customer Service News

South Port New Zealand has delivered a record full-year profit in FY26, driven by a strong 11.5% rise in cargo volumes and significant container throughput growth. The company is positioning for future expansion amid leadership changes and cautious FY27 outlook.

BSP Financial Group has reported an 8.4% increase in net profit to K620 million for the first half of 2026, driven by a 17.7% surge in revenue and supported by a strong capital position and strategic investments.

Brambles Limited posted a 6% rise in sales revenue to US$7.04 billion for FY26, navigating US repair bottlenecks with decisive investments and reaffirming growth targets for FY27 and beyond.

MoneyMe Limited grew its loan book by 34% to $2.08 billion in FY26, boosted by record originations and improved credit quality, while reducing its net loss by 40%.

Hansen Technologies posted a modest 1.5% revenue dip to $386.5 million in FY26 but delivered a 15.9% rise in underlying NPATA to $65.9 million, driven by recurring revenue growth and AI-enabled efficiencies. The company also announced a planned CEO succession to support its next growth phase.

Pioneer Credit (ASX:PNC) has delivered a standout FY26 with a 245% surge in net profit after tax to $23.1 million, driven by disciplined debt portfolio investments and refinancing gains. The company sets ambitious targets for FY27-FY29, including a $35 million NPAT goal.

Adrad Holdings delivered a 15% rise in net profit after tax for FY26, driven by operational efficiency and growth in engineered heat transfer solutions, alongside a 15% dividend increase.

Spark New Zealand will transition its board chairmanship to Vince Hawksworth following Justine Smyth’s departure in November 2026. Hawksworth brings extensive executive experience in regulated utilities and infrastructure to the telecommunications company’s leadership.

JB Hi-Fi delivered a solid FY26 with record revenue and profit growth, declaring a 22.5% higher dividend and advancing its net-zero emissions goal.

Straker Limited’s forensic probe into its US subsidiary uncovers an increased fraud tally of US$5.2 million, prolonging delays to its FY26 audited results and ASX trading suspension.

Insurance Australia Group reported a 15.1% revenue increase to $21.3 billion in FY26 but saw net profit after tax fall 24.8% to $1.022 billion, impacted by natural peril claims and RACQ acquisition costs. The company declared a 20c final dividend, suspending its DRP.

Corporate Travel Management (ASX:CTD) has locked in a five-year global partnership with Amadeus IT Group, aiming to accelerate its digital transformation and operational efficiency across multiple regions.