Latest Customer Experience News

CAR Group has reported strong first-half results for FY26, with double-digit revenue and earnings growth across all key regions, underpinned by strategic AI investments and expanding market presence.

Jcurve Solutions has reported a robust first half of FY26, posting a 32% increase in revenue and a remarkable 478% jump in EBITDA, while upgrading its full-year revenue guidance amid ongoing customer churn challenges.

Mayfield Childcare Limited reported stable revenue and improved profitability in Q4 FY25, outpacing peers in occupancy growth while rejecting a takeover offer from Embark Early Education.

One Click Group Limited has reported a robust 28% increase in revenue for 2025 alongside a significant expansion in its user base and the rollout of an upgraded cash advance product. The fintech’s strategic focus on growth and innovation sets the stage for a promising 2026.

Novatti Group has reported its December quarter results, marking a fourth consecutive EBITDA positive quarter in its Payments AU/NZ business and securing $1 million in strategic growth funding. The company’s stake in AUDC has nearly doubled following a successful Pre-Series A funding round.

Spectur Limited reported a 4.5% increase in quarterly revenue to $2.02 million and secured $2.15 million through a share placement to fund its AI-driven Sense-Think-Act platform development.

Rent.com.au has reported its strongest quarter yet, breaking the $1 million revenue mark with a significant surge in recurring revenue driven by its RentPay and RentBond products.

Microba Life Sciences reports a 90% year-on-year increase in core microbiome test volumes, driving a 123% rise in core testing revenue to $2.1 million, while advancing clinical adoption and cost efficiencies.

Wisr has reported a strong Q2FY26 performance, showcasing robust loan book growth and improved credit quality, while signalling a clear path to profitability in the second half of FY26.

Wisr Limited has reported a robust Q2FY26 with a 23% jump in its loan book and a 16% revenue increase, underpinned by a surge in loan originations and improved credit metrics. The fintech lender also strengthened its balance sheet through a capital raise and debt refinancing, setting the stage for profitability later this year.

Bank of Queensland has appointed Rod Finch as its new CEO, marking a leadership transition aimed at continuing its strategic transformation and operational improvements.

Raiz Invest has reported a record $2.1 billion in funds under management, driven by strong growth in its Plus and Kids products, while outlining an ambitious 2026 roadmap featuring AI enhancements and new trading capabilities.