Latest Customer Experience News

SkyCity Entertainment Group reported a decline in FY25 revenue and earnings but remains confident in its FY26 outlook, underpinned by cost savings and strategic initiatives.

Peter Warren Automotive reports a strong FY25 with underlying profit before tax of $22.3 million, driven by disciplined inventory and cost management. The company declares a 4 cent fully franked dividend and signals confidence in growth through innovation and acquisitions.

Coles Group reported a solid 3.9% rise in first quarter sales for FY26, driven by strong supermarket growth and digital expansion, while liquor sales faced ongoing market challenges.

JB Hi-Fi Limited reported robust FY25 results with double-digit sales growth and a leadership transition, while outlining ambitious plans for FY26 focused on expansion and sustainability.

Challenger Limited reported a robust 9% rise in normalised net profit after tax to $456 million for FY25, alongside an 11% dividend increase, while welcoming APRA's capital reforms that promise to boost its financial resilience and growth in retirement income products.

Unith Ltd reports a 32% rise in Q1 FY26 cash receipts and unveils its breakthrough Streaming Avatars technology, alongside a successful $1.85 million capital raise.

Rent.com.au reports a 27% revenue increase for the September quarter, driven by the launch of internally funded RentBond® loans and a doubling of recurring revenue to 47% of total income.

Woolworths Group reported a 2.7% increase in first quarter sales to $18.5 billion, driven by robust growth in eCommerce and improved customer satisfaction metrics. The retailer remains cautiously optimistic as it prepares for the key festive trading period.

Cycliq Group has completed a major e-commerce platform upgrade while preparing inventory for the critical Cyber November sales, reporting a 35% drop in quarterly customer receipts as it invests in future growth.

Wisr Limited reported a robust start to FY26 with a 15% increase in its loan book and improved credit metrics, reaffirming its full-year guidance amid strong momentum.

Activeport Group has integrated NBN circuit provisioning into its Global Edge platform, extending national coverage across Australia and improving gross margins by 25% on $1.9 million annual revenue.

EVT Limited reports a robust 20.7% rise in Q1 EBITDA, driven by all divisions, with Hotels leading record results and a strategic acquisition poised to boost earnings further.