Latest Customer Service News

Mad Paws Holdings Limited reported a resilient Q3 FY25 with an 8% rise in Group Cash EBITDA despite a 6% dip in operating revenue, driven by marketplace strength and a major new brand campaign.

MONEYME’s loan book surged to $1.5 billion in 3Q25, driven by a 65% jump in originations and steady revenue, underpinned by improved credit quality and innovative AI deployment.

Entertainment Rewards Ltd reports its strongest Q3 revenue in three years, driven by growth in Frequent Values and Paid Advertising, alongside a significant debt restructuring that reclassifies $22.5 million as equity.

Oliver’s Real Food reported an 18% revenue decline in the March 2025 quarter, impacted by store closures and trading calendar shifts, yet achieved a strong rebound in EBITDA margin to 11.5%.

Fletcher Building reported a challenging HY25 with a 7% revenue decline and a net loss of NZ$134 million, while executing a $700 million equity raise to strengthen its balance sheet and advancing significant cost reduction initiatives.

MyState Limited has reported a stable underlying net profit of $17.5 million for the half-year, maintaining customer growth and a robust capital position as it prepares to merge with Auswide Bank.

HUB24 has delivered a standout first half of FY25, posting record platform net inflows of $9.5 billion and a 40% rise in underlying net profit, reinforcing its position as a market leader in Australia’s wealth management sector.

Westpac’s 1Q25 update reveals a resilient $1.7 billion net profit and strong loan growth despite margin pressures and economic headwinds.

AGL Energy reported a solid first half of FY25 with underlying EBITDA slightly down but maintained strong operational momentum, while narrowing its full-year earnings guidance and announcing key leadership changes.

AGL Energy’s half-year results reveal a 15.3% revenue increase to $7.13 billion, but statutory profit plunges 83.2% to $97 million, reflecting margin pressures and significant provisions. The company declares a lower fully franked interim dividend of 23 cents per share.

Suncorp Group delivered a robust first half FY25 with NPAT nearly doubling to $1.1 billion, driven by the sale of Suncorp Bank and favourable natural hazard outcomes. The insurer announced a $3.22 per share capital return and dividend, underscoring strong capital management.

Vulcan Steel’s 1H FY25 results reveal a steep decline in profitability amid tough economic conditions, yet the company signals cautious optimism for a market rebound in 2025.