Latest Customer Service News

Gathid Ltd reported a robust 14% quarterly increase in Annual Recurring Revenue to $1.936 million, driven by new customer wins and expansions, even as a legal dispute over its physical security business sale remains unresolved.

Vonex Limited reports operational improvements, low complaint rates, and strategic executive hires in Q4 FY25, alongside a pivotal acquisition agreement with MaxoTel.

Aerometrex has landed a significant $1.08 million contract to provide LiDAR and aerial imagery services for Shell’s QGC assets in Queensland, marking a key milestone in its multinational client engagements.

Biome Australia has reported record-breaking sales revenue for FY25, driven by strong domestic demand and promising international expansion. The company is on track to deliver its first full-year net profit and meet ambitious growth targets.

ANZ Bank has extended its contract with Knosys for another year, securing continued access to the KnowledgeIQ platform while negotiating a transformative three-year cloud migration and AI integration deal.

Enlitic, Inc. has launched a A$10 million placement alongside an offer of 125 million unquoted options, aiming to fuel growth in its AI-driven healthcare technology business. The move underscores both funding ambitions and the complex risks tied to AI adoption and market dynamics.

Ventia Services Group has locked in a $100 million, five-year contract with Tuatahi First Fibre, reinforcing its role as a key player in New Zealand's fibre infrastructure landscape.

Qantas Group is closing its Singapore-based low-cost carrier Jetstar Asia, recycling $500 million in capital to support fleet renewal and growth in Australia and New Zealand. The move impacts only 16 intra-Asia routes and aims to strengthen core markets amid rising costs and competition.

DGL Group projects a challenging FY25 with profits down sharply despite steady revenue, as it undertakes major cost realignment and operational integration to set the stage for future growth.

Web Travel Group Limited reported a robust 22% increase in Total Transaction Value for FY25, despite a 14% dip in EBITDA due to margin pressures and higher costs. The company is strategically investing in supply and technology to target $10 billion TTV by FY30.

Web Travel Group Limited has reported a robust 22% increase in total transaction value following its strategic demerger, yet earnings were weighed down by margin compression and operational costs. The company is recalibrating its strategy to stabilize margins and pursue ambitious growth targets.

Turners Automotive Group has reported a record FY25 performance, with net profit after tax rising 17% to $38.6 million and dividends increasing 14% to 29.0 cents per share, showcasing resilience amid challenging economic conditions.