Latest Customer Service News

Alliance Aviation Services has lowered its FY26 earnings guidance significantly below analyst expectations, citing increased depreciation, higher maintenance costs, and a contract dispute. Despite these challenges, the company maintains profitability and a strong balance sheet.

National Australia Bank reported a modest rise in underlying profit for FY25, driven by robust revenue and volume growth in the second half, alongside continued technology modernization and sustainability progress.

National Australia Bank reported a 1% increase in underlying profit for FY25, with strong deposit growth and higher credit impairment charges marking the year. The bank maintained solid capital ratios and announced an 85 cent fully franked dividend.

Westpac Banking Corporation reported a modest decline in full-year net profit, while advancing key transformation initiatives and raising dividends slightly.

Westpac Banking Corporation reported a solid $6.9 billion net profit for FY25, underpinned by strong deposit growth and ongoing digital transformation, while advancing ambitious sustainability targets.

Westpac reported a resilient full-year 2025 performance with modest profit decline, robust loan and deposit growth, and ongoing strategic initiatives aimed at simplifying operations and enhancing customer experience.

Westpac Banking Corporation reported a slight 1% decline in net profit to $6.916 billion for 2025, while maintaining a strong capital position and progressing its UNITE transformation program. The bank declared a fully franked final dividend of 77 cents per share, underscoring its commitment to shareholder returns amid ongoing economic challenges.

RocketBoots Limited has secured new trial contracts worth $208,000 with major retail banks in Australia and Mexico, while expanding its international sales pipeline and appointing a seasoned CFO/COO to support growth.

Vulcan Steel reported a sharp profit decline in FY25 amid tough market conditions but strengthened its balance sheet and expanded into roofing with a major acquisition. Leadership changes set the stage for renewed growth.

CONNEQT Health reports robust 50% quarter-on-quarter growth in Pulse device sales and launches a new pricing strategy to boost recurring revenue. The company also secures a significant US clinical trial contract and advances cost-cutting efforts.

MOVE Logistics Group reports a significant reduction in losses and improved margins in the first quarter of FY26, even as revenue declines amid economic headwinds.

RLF AgTech Ltd has reported a record September quarter with $5.3 million in cash receipts, driven by strong sales growth and strategic expansion in Australia and Asia. The company also advanced its manufacturing capabilities and leadership team to support ongoing growth.