Latest Customer Service News

Michael Hill International reported a steady FY25 with revenue holding firm at $643.7 million and a return to profitability despite ongoing retail challenges. The year saw strategic store closures, digital sales growth, and leadership changes, setting the stage for a reset under new CEO Jonathan Waecker.

Aussie Broadband delivered robust FY25 results, with revenue climbing 18.7% and EBITDA up 14.7%, underpinned by strong broadband growth and strategic diversification. The company unveiled its ambitious Look-to-28 plan targeting $1.6 billion revenue by FY28, driven by fibre expansion and wholesale partnerships.

Infomedia Ltd reported solid FY25 financial results with a 7% rise in underlying cash EBITDA and announced a lucrative take-private offer from TPG Capital at a 41% premium. The company’s strategic AI investments and contract renewals underpin its growth trajectory.

Aussie Broadband has inked a six-year exclusive wholesale agreement with More Telecom and Tangerine Telecom, adding over 250,000 broadband connections and boosting its network to more than one million users. The deal is expected to contribute $12 million in annual EBITDA from FY27 and marks a significant step in Aussie Broadband’s wholesale growth strategy.

Reece Limited reported a modest 1% decline in FY25 sales to $9 billion, with earnings pressured by soft housing markets in Australia and the US. Despite operational investments and branch expansions, the company faces a cautious outlook over the next 12-18 months.

Reece Limited reported a modest revenue decline and a sharper drop in profits for FY25, reflecting subdued demand in key markets and ongoing investment in growth. The company declared a reduced fully franked dividend as it navigates a challenging housing environment.

Inghams Group reported a stable underlying EBITDA of $236.4 million for FY25 despite softer market conditions and customer changes, while guiding for a modest earnings dip in FY26 as cost reduction programs take effect.

Healius Limited reported a 5.7% rise in FY25 revenue driven by pathology growth, while underlying EBIT fell 27% impacted by cyclone disruptions and restructuring. The company advances its pathology strategy and cost savings post-Lumus divestment.

Netwealth Group Limited reported robust FY25 results, with Funds Under Administration soaring to $112.8 billion and net profit after tax climbing nearly 40%, underpinned by strong operational leverage and strategic investments.

Peter Warren Automotive Holdings reported a modest revenue increase but a sharp profit decline in FY25, unveiling a new CEO and a refreshed growth strategy to tackle industry challenges.

Capral Limited reported a solid first half of 2025 with revenue growth despite volume declines, underpinned by higher aluminium prices and a robust balance sheet. The company is advancing its footprint through acquisition and share buy-back initiatives amid cautious market conditions.

RocketBoots Limited has secured a significant trial contract with one of Mexico's largest retail banks, marking a key step in its international expansion and potential revenue growth.