Latest Customer Service News

MoneyMe's loan book has surged to $1.9 billion, driving a positive Normalised NPAT in 3Q26 as the fintech lender expands into credit cards with a new launch and a Luxury Escapes partnership.

Plenti Group Limited has reported a record unaudited FY26 Cash Profit Before Tax of $30.8 million and a loan portfolio exceeding $3.1 billion, beating its original target months ahead of schedule. The fintech lender's growth was supported by strong loan originations, robust credit performance, and strategic technology investments.

DGL Group Limited (ASX: DGL) posted a statutory net loss of $12.8 million for the half year ended December 2025, impacted by non-cash write downs and operational costs, while progressing strategic initiatives including warehouse expansion and a new liquid waste treatment plant.

Unith Ltd has launched its Streaming Avatars technology, delivering a dramatic latency reduction and validated by strong customer feedback, setting a new standard for real-time digital human interactions.

Nuchev Limited has transitioned from an agency to a distribution model with H&S Global, aiming to enhance margins and scale growth across key wellness brands.

Block, Inc. reported robust financial results for 2025, driven by Cash App and Square growth, while announcing a significant workforce reduction to accelerate AI-driven innovation and efficiency.

NobleOak Life Limited reported a robust half-year performance with underlying net profit after tax rising 11% to $9.6 million, driven by strong premium growth and market share gains. However, statutory profit fell 23% due to one-off costs and provisions, prompting a pause on dividends amid strategic transitions.

Bapcor Limited reported a statutory loss of $104.8 million for the first half of FY26, alongside an underlying profit in line with guidance. The company announced a $200 million equity raising to strengthen its balance sheet and fund a strategic turnaround.

Swoop Holdings Limited has reported a net loss for the half-year ended 31 December 2025, with auditors highlighting material uncertainty over the company’s ability to continue as a going concern. The mobile services provider faces operational and financial challenges as it pursues growth in a competitive market.

Corporate Travel Management reports a resilient first half of FY26 with strong client retention and progress on UK remediation, targeting audited FY25 results and ASX reinstatement by mid-2026.

Vulcan Steel reported an 8.6% revenue increase to NZ$535.4 million for the half-year ending December 2025, driven by its Roofing Industries acquisition and Steel segment growth, despite a 9.7% drop in net profit after tax.

Reece Limited reported a 6% rise in sales revenue to $4.6 billion for the half-year ending December 2025, while profits declined amid challenging market conditions. The company continues to expand its branch network in Australia and the US, balancing growth ambitions with cost pressures.