Latest Customer Experience News

Harmoney Corp Limited has reported a strong first half of 2026, surpassing previous full-year profits and upgrading its FY26 cash NPAT guidance to $13 million, driven by loan book growth and automation advances.

PEXA Group has successfully onboarded NatWest onto its UK digital property platform for remortgage transactions, marking a significant milestone in modernising the UK property market.

Articore signals a new chapter by acquiring India’s Frankly Wearing to fast-track its technology and market expansion, while affirming its independent growth strategy and welcoming a seasoned director to its board.

KWB Group reports robust first-half 2026 results, driven by record order volumes and strategic showroom expansion. The company’s capital-light model and proprietary IT upgrades position it well for continued growth in the kitchen renovation market.

Vection Technologies has secured approximately $4 million in new orders for its Algho AI platform, spanning 10 diverse industry verticals and reinforcing its strong momentum following a record half-year performance.

Bapcor Limited has initiated a fully underwritten $200 million equity raising at $0.60 per share, aiming to reduce debt and support a strategic turnaround under new leadership. The retail entitlement offer opened on 5 March and closes on 19 March 2026.

Unith Ltd has launched its Streaming Avatars technology, delivering a dramatic latency reduction and validated by strong customer feedback, setting a new standard for real-time digital human interactions.

Michael Hill International reported a 3% rise in group sales and a 28.6% jump in comparable EBIT for the half-year ended December 2025, driven by strong performances across Australia, Canada, and New Zealand. Despite improved earnings and cash flow, the board has opted to withhold an interim dividend, signalling cautious optimism.

FlexiRoam Limited has reported a remarkable turnaround with a net profit of AUD 1.42 million for the half-year ended 31 December 2025, driven by a shift to high-margin recurring revenue and cost discipline. The launch of its AI-powered eSIM agent and key partnerships underpin this transformation.

Raiz Invest Limited reported a robust half-year performance for the period ending 31 December 2025, with revenue climbing 23.9% and a return to profitability driven by increased customer engagement and funds under management.

Virgin Australia has reported robust first-half FY26 results, with underlying EBIT up 11.7% driven by strong leisure travel and transformation gains, despite inflationary pressures.

TPG Telecom reported a robust FY25 with strategic asset sales, a major network sharing deal, and a $3 billion capital return, underpinning strong financial and sustainability progress.