Latest Customer Experience News

Aussie Broadband reported a 9% revenue increase to $1.3 billion and a 20% rise in underlying EBITDA for FY26, driven by organic growth and transformative acquisitions including AGL Telco and Nexgen.

Reece Limited posted a 4.5% revenue increase to $9.38 billion in FY26, driven by a strong ANZ recovery and tempered by ongoing challenges in the US residential market. Despite flat EBITDA and a slight dip in net profit, the company unveiled a revamped long-term executive remuneration plan aligned with its 2030 strategy.

Adore Beauty delivered record FY26 revenue of $207.3 million, driven by retail expansion and owned brands, while posting a statutory loss amid heavy investment. The Group targets 10%+ revenue growth and a sharp EBITDA increase in FY27 as its omni-channel strategy matures.

Cash Converters posted 11% revenue growth in FY26 driven by franchise acquisitions and loan book evolution, while net profit fell 20% amid strategic shifts and one-off costs.

Peter Warren Automotive reported a modest revenue increase to AUD 2.489 billion in FY26 but saw profit after tax nearly halve to AUD 6.3 million, reflecting margin pressure in new vehicles and rising operating costs. The company declared a fully franked final dividend of 0.6 cents per share and is poised for growth with expanded Chinese brand exposure and a disciplined acquisition pipeline.

Vicinity Centres delivered a robust FY26 with a $1.39 billion statutory net profit, strategic acquisitions in key growth corridors, and a strengthened premium retail portfolio.

Zip Co Limited (ASX: ZIP) reported a 46% rise in net profit to $116.4 million for FY26, driven by strong US and ANZ market growth and record cash earnings of $268.9 million. The company also announced an orderly wind down of its New Zealand operations to focus on its core markets.

Dusk Group delivered record FY26 sales and underlying EBIT growth, driven by product rejuvenation and online momentum, while preparing for international expansion amid ACCC proceedings.

Brambles Limited posted a 6% rise in sales revenue to US$7.04 billion for FY26, navigating US repair bottlenecks with decisive investments and reaffirming growth targets for FY27 and beyond.

Auckland Airport posted a 3% revenue increase and a stable underlying profit of NZD 309 million in FY26, driven by robust passenger growth and a $1 billion infrastructure push, while cautioning on near-term fuel price volatility and geopolitical risks.

Solvar Limited posted a 6.2% decline in statutory net profit for FY26 to $29.5 million, while normalised earnings rose 7.5%. The lender declared a 19.5 cents fully franked dividend and expanded its Australian loan book by 10.5%, driven by growth in commercial lending.

Pioneer Credit (ASX:PNC) has delivered a standout FY26 with a 245% surge in net profit after tax to $23.1 million, driven by disciplined debt portfolio investments and refinancing gains. The company sets ambitious targets for FY27-FY29, including a $35 million NPAT goal.