Latest Customer Experience News

Plenti Group Limited reported a robust half-year performance for 1H26, with a 24% increase in its loan portfolio and a 147% surge in Cash Profit Before Tax, underscoring its growing market presence and operational efficiency.

Catapult Sports Ltd has reported a robust first half of FY26, with a 19% increase in Annualized Contract Value and a 50% jump in operating profit, driven by strategic acquisitions and strong SaaS growth.

Elders Limited reported a robust FY25 with a 12% rise in underlying EBIT to $143.5 million, driven by strong livestock prices and real estate growth despite challenging seasonal conditions. The acquisition of Delta Agribusiness and ongoing systems modernization underpin the company’s diversified growth strategy.

FleetPartners Group Limited reported steady core income growth and strong cash generation in FY25 despite a 16% drop in new business wins, while completing a strategic acquisition to enhance its novated leasing offering.

Superloop Limited has reported a robust FY25 performance with significant revenue and profitability gains, marking its entry into the ASX 200 index and advancing key ESG initiatives.

Webjet Group’s preliminary 1H26 results reveal resilience in a challenging market, with underlying EBITDA in line with expectations despite a 9% decline. The company revises FY25 figures following an accounting policy change and lowers FY26 EBITDA guidance amid subdued domestic leisure travel and a delayed brand relaunch.

Xero Limited reported a robust first half of FY26 with 20% revenue growth and a 42% jump in net profit, driven by the strategic acquisition of Melio and expanded AI capabilities.

Spacetalk Ltd has secured an $877k R&D tax refund for FY2025, more than doubling last year’s amount, underscoring its strategic pivot to software and a 20% growth in recurring revenue.

Flight Centre Travel Group delivered a record $24.5 billion total transaction value in FY25 alongside solid profitability, while setting an ambitious profit growth target for FY26 amid ongoing investments in AI and digital innovation.

Scentre Group reports a 3.1% rise in customer visits and a $29.5 billion sales tally across its Westfield centres, while confirming its 2025 earnings and distribution targets.

Bendigo and Adelaide Bank reported steady cash earnings in 1Q26, supported by improved net interest margins and deposit mix, while residential lending contracted amid competitive pressures. Strategic technology rollouts promise growth in the second half.

Ampol Limited reported a robust third quarter in 2025 with improved profitability and refinery margins, while advancing its strategic acquisition of EG Australia to boost retail presence.