Latest Customer Experience News

Alliance Aviation Services posted a statutory loss of $90.9 million in FY2026, driven by a $164.8 million impairment on its Fokker fleet, while underlying profit remained within guidance. The company is realigning around core FIFO operations, fleet renewal, and cost discipline, supported by a $40 million equity raise and revised Qantas wet lease terms.

Tabcorp Holdings posted modest revenue growth and a sharp rise in net profit for FY26, while unveiling a major acquisition to accelerate its wagering technology transformation.

Woolworths Group posted solid full-year results for FY26, driven by strong Australian Food sales and complementary businesses, alongside a 15.6% increase in the fully franked final dividend.

Wisr Limited has reported its inaugural full-year Cash NPAT profit of $1.0 million for FY26, driven by a 65% surge in loan originations and a 32% expansion in its loan book, surpassing $1 billion for the first time.

Flight Centre Travel Group posted record total transaction value (TTV) of $25.7 billion in FY26, with statutory profit after tax surging 38% despite a $60 million Q4 leisure profit hit from Middle East tensions. The company declared a fully franked 30c dividend and launched a new $200 million buy-back program.

Abacus Group (ASX:ABG) posted a statutory net loss of $74.5 million for FY26, driven by a $122.1 million accounting hit from reclassifying its Storage King stake following management internalisation, while Funds from Operations dipped slightly and distributions were held steady.

Scentre Group’s half-year profit jumped 24.6% to $974.5 million despite a revenue dip, driven by strong property valuations and operational growth. The group raised full-year earnings and distribution forecasts while advancing key redevelopment projects and strategic land initiatives.

SiteMinder Limited (ASX:SDR) nearly doubled its adjusted EBITDA to $28.1 million in FY26, driven by a 22% revenue increase and strong adoption of its AI-powered Smart Platform. The company narrowed its net loss by more than half amid ongoing investments in growth and operational efficiency.

AUB Group delivered a robust FY26 with 12.2% underlying NPAT growth to $224.6 million, driven by strong international and domestic performances, and completed its strategic UK Prestige acquisition. The company declared a fully franked 71-cent final dividend and provided positive FY27 profit guidance.

Tamawood Limited boosted its profit after tax by over 40% to $8.19 million in FY26 while maintaining a debt-free balance sheet and accelerating AI-driven operational efficiencies.

hipages Group lifted FY26 revenue 9% to $90.6 million and expanded EBITDA margin to a record 25.3%, driven by strong subscription ARPU growth and AI-powered platform enhancements. The Group also acquired a majority stake in Viz Insurance and launched a 10% on-market share buy-back.

City Chic Collective’s FY26 underlying EBITDA surged 92% to $12.3 million, driven by ANZ growth and cost discipline, while group revenue fell 3.1%. The company enters FY27 with a stronger margin profile and a clean inventory position amid ongoing US tariff challenges.