Latest Customer Experience News

Vicinity Centres delivered a robust FY26 with a $1.39 billion statutory net profit, strategic acquisitions in key growth corridors, and a strengthened premium retail portfolio.

Zip Co Limited (ASX: ZIP) reported a 46% rise in net profit to $116.4 million for FY26, driven by strong US and ANZ market growth and record cash earnings of $268.9 million. The company also announced an orderly wind down of its New Zealand operations to focus on its core markets.

Dusk Group delivered record FY26 sales and underlying EBIT growth, driven by product rejuvenation and online momentum, while preparing for international expansion amid ACCC proceedings.

Brambles Limited posted a 6% rise in sales revenue to US$7.04 billion for FY26, navigating US repair bottlenecks with decisive investments and reaffirming growth targets for FY27 and beyond.

Auckland Airport posted a 3% revenue increase and a stable underlying profit of NZD 309 million in FY26, driven by robust passenger growth and a $1 billion infrastructure push, while cautioning on near-term fuel price volatility and geopolitical risks.

Solvar Limited posted a 6.2% decline in statutory net profit for FY26 to $29.5 million, while normalised earnings rose 7.5%. The lender declared a 19.5 cents fully franked dividend and expanded its Australian loan book by 10.5%, driven by growth in commercial lending.

Pioneer Credit (ASX:PNC) has delivered a standout FY26 with a 245% surge in net profit after tax to $23.1 million, driven by disciplined debt portfolio investments and refinancing gains. The company sets ambitious targets for FY27-FY29, including a $35 million NPAT goal.

Vector Limited (NZX:VCT) posted a 55% jump in net profit to $240 million for FY2026, driven by a 20% rise in adjusted EBITDA and a record $544 million capital investment in Auckland’s electricity network.

Transurban's FY26 results reveal a sharp profit rise, robust traffic growth, and major infrastructure completions, alongside a landmark NSW toll reform deal.

Corporate Travel Management (ASX:CTD) has locked in a five-year global partnership with Amadeus IT Group, aiming to accelerate its digital transformation and operational efficiency across multiple regions.

Commonwealth Bank of Australia delivered a solid FY26 with 7% growth in net profit and a strong capital position, while continuing investments in AI and customer protection.

PGG Wrightson posted a robust FY26 with $1.1 billion revenue and a 46% jump in net profit, driven by strong livestock prices and strategic acquisitions.