Latest Customer Experience News

Qantas Airways reported a robust 15% increase in underlying profit before tax for FY25, driven by strong operational performance and strategic fleet investments. The airline also announced a fully franked final dividend and special dividend, underscoring its financial strength and shareholder focus.

Qantas reports a robust FY25 with a 15% rise in underlying profit and announces a major order for 20 new A321XLR aircraft, signaling a bold expansion of its domestic and international fleet.

Swoop Holdings delivered a robust FY25 with 20% revenue growth, positive free cash flow, and secured major long-term fibre network contracts, positioning itself as a rising challenger in Australia's telecom sector.

ClearView Wealth Limited reported strong second-half growth in FY25, with underlying NPAT up 11% and life insurance margins rebounding. The company is poised for further expansion in FY26, backed by technology upgrades and strategic simplification.

Qantas Airways posted a robust FY25 financial performance with a 28% rise in statutory profit after tax, supported by strong travel demand and strategic fleet investments. The Group also announced substantial dividends and completed a $431 million share buy-back, while closing Jetstar Asia to focus on core markets.

TPG Telecom reports solid half-year growth driven by 100,000 new mobile subscribers and strong cash flow, while unveiling a $3 billion capital return plan.

TPG Telecom reported solid half-year results with 2.2% revenue growth driven by mobile subscribers and a 35% surge in operating free cash flow. The company announced a $3 billion capital reduction and a maintained dividend policy, signaling confidence despite ongoing network expansion costs.

Australian Ethical Investment Limited reported a robust 68% rise in net profit after tax and a 34% increase in funds under management for FY25, driven by strong organic growth and the Altius acquisition. The company declared a fully franked final dividend of 9 cents per share, underscoring confidence in its growth trajectory.

Bank of Queensland announces a potential $3.8 billion equipment finance loan sale and a strategic AI partnership with Capgemini, aiming to enhance capital efficiency and cut costs. The bank updates FY25 earnings guidance while withdrawing specific FY26 targets amid ongoing uncertainty.

BNK Banking Corporation reported a strong FY25 performance, driven by margin expansion and strategic transactions that doubled non-interest income. The bank’s capital position strengthened significantly, setting the stage for future growth.

Medibank Private Limited reported a robust FY25 with an 8.5% rise in underlying net profit after tax and an 8.4% increase in fully franked dividends, driven by growth in both resident and non-resident health insurance segments and expanding health services.

Medibank Private Limited reported steady revenue growth and stable profit for FY25, while navigating ongoing cybercrime-related expenses and regulatory scrutiny. The insurer also announced increased dividends and outlined strategic investments in health services and digital transformation.