Latest Customer Experience News

Adairs Limited reported a 6.5% increase in total sales for FY25 to $618.1 million, with underlying EBIT holding steady despite challenges in its Focus on Furniture segment. The company’s omni-channel strategy and online growth remain key drivers amid rising net debt and transition costs.

Adairs Limited reported a 6.5% increase in FY25 group sales to $618.1 million, driven by strong growth in Adairs and Mocka brands, while Focus on Furniture faced challenges. The company’s new CEO Elle Roseby has initiated a strategic reset and sustainability initiatives to position the group for long-term growth.

Vonex Limited reported a significant reduction in net loss alongside operational improvements and a strengthened balance sheet, while advancing a major acquisition scheme with MaxoTel.

Vonex Limited reported a significantly reduced net loss for FY25 alongside a strengthened balance sheet, operational upgrades, and a pending acquisition by Maxo Telecommunications. The company is navigating going concern uncertainties while advancing network expansion and governance reforms.

Wisr Limited has reported a remarkable 101% growth in loan originations for FY25, surpassing its guidance and returning to EBITDA profitability. The fintech lender also secured a $267 million funding facility with Barclays, positioning itself for continued expansion in FY26.

Domino’s Pizza Enterprises reported a modest dip in FY25 sales and earnings amid a strategic reset focused on cost efficiency and franchisee support. The company aims to rebuild momentum through targeted reinvestment and operational simplification.

Domino’s Pizza Enterprises reported flat network sales and a modest decline in earnings for FY25, unveiling a comprehensive strategic reset focused on cost reduction, franchisee profitability, and market-specific turnarounds.

Domino’s Pizza Enterprises Limited reported a statutory net loss for FY25, closing 312 underperforming stores and navigating significant leadership changes while declaring an unfranked final dividend.

Pioneer Credit Limited has reported a robust FY2025 with net profit after tax of $10.5 million, beating guidance by 17%, underpinned by refinancing savings and portfolio growth. The company sets an ambitious FY2026 NPAT target above $18 million, reinforcing its market leadership.

Flight Centre Travel Group delivered a record $24.5 billion total transaction value in FY25, navigating a turbulent global travel market with strategic investments in AI and a new loyalty program. While profits dipped nearly 10%, FLT is positioning for growth amid ongoing volatility.

Flight Centre Travel Group reported a record $24.5 billion in total transaction value for FY25, yet underlying profit before tax declined nearly 10%, impacted by geopolitical and regional challenges. The company declared a fully franked 29-cent final dividend and outlined strategic investments in AI, digital transformation, and the cruise sector.

Cash Converters International Limited reports a robust 41% increase in statutory net profit for FY2025, driven by a strategic transformation that includes exiting payday lending, expanding luxury retail, and growing its franchise footprint in Australia and the UK.