Latest Customer Experience News

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Adairs Limited reported a 6.5% increase in total sales for FY25 to $618.1 million, with underlying EBIT holding steady despite challenges in its Focus on Furniture segment. The company’s omni-channel strategy and online growth remain key drivers amid rising net debt and transition costs.
Logan Eniac
Logan Eniac
27 Aug 2025
Adairs Limited reported a 6.5% increase in FY25 group sales to $618.1 million, driven by strong growth in Adairs and Mocka brands, while Focus on Furniture faced challenges. The company’s new CEO Elle Roseby has initiated a strategic reset and sustainability initiatives to position the group for long-term growth.
Logan Eniac
Logan Eniac
27 Aug 2025
Vonex Limited reported a significant reduction in net loss alongside operational improvements and a strengthened balance sheet, while advancing a major acquisition scheme with MaxoTel.
Sophie Babbage
Sophie Babbage
27 Aug 2025
Vonex Limited reported a significantly reduced net loss for FY25 alongside a strengthened balance sheet, operational upgrades, and a pending acquisition by Maxo Telecommunications. The company is navigating going concern uncertainties while advancing network expansion and governance reforms.
Sophie Babbage
Sophie Babbage
27 Aug 2025
Wisr Limited has reported a remarkable 101% growth in loan originations for FY25, surpassing its guidance and returning to EBITDA profitability. The fintech lender also secured a $267 million funding facility with Barclays, positioning itself for continued expansion in FY26.
Claire Turing
Claire Turing
27 Aug 2025
Domino’s Pizza Enterprises reported a modest dip in FY25 sales and earnings amid a strategic reset focused on cost efficiency and franchisee support. The company aims to rebuild momentum through targeted reinvestment and operational simplification.
Victor Sage
Victor Sage
27 Aug 2025
Domino’s Pizza Enterprises reported flat network sales and a modest decline in earnings for FY25, unveiling a comprehensive strategic reset focused on cost reduction, franchisee profitability, and market-specific turnarounds.
Victor Sage
Victor Sage
27 Aug 2025
Domino’s Pizza Enterprises Limited reported a statutory net loss for FY25, closing 312 underperforming stores and navigating significant leadership changes while declaring an unfranked final dividend.
Victor Sage
Victor Sage
27 Aug 2025
Pioneer Credit Limited has reported a robust FY2025 with net profit after tax of $10.5 million, beating guidance by 17%, underpinned by refinancing savings and portfolio growth. The company sets an ambitious FY2026 NPAT target above $18 million, reinforcing its market leadership.
Claire Turing
Claire Turing
27 Aug 2025
Flight Centre Travel Group delivered a record $24.5 billion total transaction value in FY25, navigating a turbulent global travel market with strategic investments in AI and a new loyalty program. While profits dipped nearly 10%, FLT is positioning for growth amid ongoing volatility.
Victor Sage
Victor Sage
27 Aug 2025
Flight Centre Travel Group reported a record $24.5 billion in total transaction value for FY25, yet underlying profit before tax declined nearly 10%, impacted by geopolitical and regional challenges. The company declared a fully franked 29-cent final dividend and outlined strategic investments in AI, digital transformation, and the cruise sector.
Victor Sage
Victor Sage
27 Aug 2025
Cash Converters International Limited reports a robust 41% increase in statutory net profit for FY2025, driven by a strategic transformation that includes exiting payday lending, expanding luxury retail, and growing its franchise footprint in Australia and the UK.
Claire Turing
Claire Turing
27 Aug 2025