Latest Customer Experience News

Commonwealth Bank of Australia reported a 2% increase in cash NPAT to approximately $2.6 billion for 1Q26, supported by lending and deposit growth despite margin pressures and rising expenses.

ANZ reported a 10% decline in statutory profit for FY2025, impacted by significant regulatory and restructuring charges, while reaffirming its ANZ 2030 strategy and maintaining a strong capital position.

REA Group reported a solid start to FY26 with 4% revenue growth and a key acquisition that enhances its AI-driven property technology portfolio. Despite challenges in India, the Australian market’s strong yield growth and product adoption underpin a confident outlook.

Macquarie Group Limited reported a 3% increase in profit for the half year ended 30 September 2025, driven by strong performances in asset management and capital advisory, while declaring a 35% franked interim dividend of $2.80 per share.

National Australia Bank has reported strong half-year cash earnings of $7.1 billion and announced a fully franked final dividend of 85 cents per share, underscoring its steady financial performance and commitment to customer security.

National Australia Bank reported a modest rise in underlying profit for FY25, driven by robust revenue and volume growth in the second half, alongside continued technology modernization and sustainability progress.

National Australia Bank reported a 1% increase in underlying profit for FY25, with strong deposit growth and higher credit impairment charges marking the year. The bank maintained solid capital ratios and announced an 85 cent fully franked dividend.

National Australia Bank reported a 1% increase in underlying profit for FY25 with stable cash earnings and a steady fully franked dividend of 85 cents per share. The bank’s refreshed strategy shows early momentum despite rising credit impairment charges.

Stakk Limited has reported a record-breaking $575,000 in revenue for October 2025, marking a staggering 146% increase from the previous month and nearly 9,500% growth year-over-year.

City Chic Collective reports solid revenue growth driven by a 10% increase in ANZ sales and a resilient, profitable US business despite tariff challenges.

IVE Group has inked a long-term marketing services agreement with Domino’s Pizza Enterprises and expanded its footprint through acquisitions of Impressu Print Group and Budget Mail Services.

Activeport Group has formed a strategic partnership with Clarity Global to integrate advanced OSS/BSS software into its network orchestration platform, aiming to accelerate automation and revenue growth in the booming $60 billion telecom software sector.