Latest Customer Experience News

Vector Limited (NZX:VCT) posted a 55% jump in net profit to $240 million for FY2026, driven by a 20% rise in adjusted EBITDA and a record $544 million capital investment in Auckland’s electricity network.

Transurban's FY26 results reveal a sharp profit rise, robust traffic growth, and major infrastructure completions, alongside a landmark NSW toll reform deal.

Corporate Travel Management (ASX:CTD) has locked in a five-year global partnership with Amadeus IT Group, aiming to accelerate its digital transformation and operational efficiency across multiple regions.

Commonwealth Bank of Australia delivered a solid FY26 with 7% growth in net profit and a strong capital position, while continuing investments in AI and customer protection.

PGG Wrightson posted a robust FY26 with $1.1 billion revenue and a 46% jump in net profit, driven by strong livestock prices and strategic acquisitions.

Bank of Queensland announces a $295 million capital return combining a fully franked 15-cent special dividend and a $196 million on-market buy-back following the sale of its equipment finance portfolio and completion of ME digital migration.

Experience Co’s Q4 FY26 revenue held steady despite a 4% drop in its Skydive Australia segment, offset by gains in Adventure Experiences. Operating costs and fuel price pressures weighed on profitability, while strategic moves signal a reshaping of the skydive business.

Reckon Limited maintained steady revenue and EBITDA in constant currency during the first half of FY26, while NPAT rose 6%, driven by strong growth in its cloud products Reckon One and Billing Workflows alongside strategic AI investments.

Transurban has sealed a landmark toll reform agreement with the NSW Government, featuring toll reductions, two-way tolling on the Eastern Distributor, and a government-funded M7-M2 motorway widening aimed at easing Sydney congestion.

IKE GPS delivered a 31% jump in subscription revenue exit run rate in 1Q FY27, with three new products and an AI platform set to fuel further growth in the second half.

Connexion Mobility Ltd delivered a standout Q4 FY26 with 12% revenue growth to $3.4 million and an 83% jump in net profit before tax, fuelled by software subscription gains, GM Canada’s Enhanced Exposure Program, and the strategic acquisition of Hallam Road Automotive.

Credit Clear Limited has posted a 28% revenue increase to $60 million and a 41% jump in underlying EBITDA to $10.4 million for FY26, beating guidance and driven by organic growth and recent acquisitions in Europe and debt collection.