Latest Customer Experience News

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Stakk Limited has secured a pivotal three-year contract with T-Mobile USA to embed its finance technology within the T-Life Super App, marking a significant expansion into the U.S. telecom sector.
Sophie Babbage
Sophie Babbage
30 Sept 2025
Premier Investments reported a 31.1% rise in net profit after tax for FY25, driven by strong sales growth at Peter Alexander and a strategic shift following the sale of its Apparel Brands to Myer.
Logan Eniac
Logan Eniac
25 Sept 2025
Premier Investments reported a 31% jump in net profit to $338.2 million for FY25, driven by the sale of Just Group and a $1.03 billion fully franked In-Specie Distribution to shareholders. Continuing operations showed a profit decline amid strategic brand investments.
Logan Eniac
Logan Eniac
25 Sept 2025
Raiz Invest Limited reported robust FY25 results with record active customers and funds under management, underpinned by strategic partnerships and AI-driven innovation. The company projects positive earnings growth for FY26 amid a competitive fintech landscape.
Claire Turing
Claire Turing
24 Sept 2025
SiteMinder's 2025 Investor Day presentation highlights its Smart Platform's progress, AI-driven hotel revenue tools, and reiterates a strong FY26 outlook with ambitions for accelerated growth.
Sophie Babbage
Sophie Babbage
23 Sept 2025
Activeport Group Ltd has successfully raised $6.68 million through a two-tranche placement, positioning the company to accelerate its software development and target cash flow positivity in FY26.
Sophie Babbage
Sophie Babbage
22 Sept 2025
Stakk Limited has secured a pivotal two-year agreement to provide embedded finance technology for Robinhood’s new banking service, marking a significant milestone for both fintech players.
Victor Sage
Victor Sage
18 Sept 2025
Oliver’s Real Food reports improved gross margins and reduced expenses despite a 6% sales decline, driven by strategic store closures and operational efficiencies.
Logan Eniac
Logan Eniac
15 Sept 2025
Spark New Zealand has launched its ambitious SPK-30 strategy, refocusing on core connectivity services with heavy investment in 5G and AI-driven customer experiences. The plan aims to deliver stable returns and sustainable growth amid evolving market dynamics.
Sophie Babbage
Sophie Babbage
11 Sept 2025
Briscoes Group has reported a resilient half-year performance for the period ending July 2025, maintaining near-record sales and solid profits despite ongoing economic challenges. Strategic investments in technology and infrastructure continue to position the company for future growth.
Logan Eniac
Logan Eniac
10 Sept 2025
Briscoe Group Limited reported a near-flat half-year sales performance with a modest decline in net profit, while advancing key strategic investments including a new distribution centre. The company declared a 10-cent interim dividend amid cautious economic outlook.
Logan Eniac
Logan Eniac
10 Sept 2025
Collins Foods has reported a robust 6.7% increase in total sales for the first 18 weeks of FY26, driven by strong same-store sales growth in Australia, the Netherlands, and Germany. The company reaffirms its optimistic profit guidance amid ongoing expansion and operational improvements.
Victor Sage
Victor Sage
2 Sept 2025