Latest Customer Experience News

Universal Store Holdings reported a robust FY25 with 15.5% revenue growth to $333.3 million, driven by strong like-for-like sales and new store openings. Despite a goodwill impairment in its CTC segment, the group declared a solid final dividend and advanced its sustainability agenda.

Downer EDI Limited reported a robust FY25 with a 33% rise in underlying NPATA and announced a $230 million share buy-back, underscoring confidence in its transformation and growth outlook. The company’s disciplined portfolio simplification and operational improvements set the stage for steady FY26 performance despite short-term market softness.

Pepper Money Limited reported a solid half-year performance with a 2% rise in net profit after tax and record assets under management of $20.1 billion. The company declared a 6.4 cent interim dividend, reflecting disciplined cost control and a positive outlook.

Pepper Money has reported a record $20.1 billion in assets under management alongside a 2% rise in net profit after tax for the first half of 2025. The company also declared a fully franked interim dividend, reflecting strong capital management and operational efficiency.

Insignia Financial reported a robust 17.6% rise in underlying net profit after tax for FY25, driven by strategic cost optimisation and business simplification. The company also unveiled plans to relaunch its MLC brand and outlined confident guidance for FY26.

Brambles Limited reported a robust 10% increase in underlying profit for FY25, driven by sales growth and asset efficiency, while announcing a US$400 million share buy-back for FY26. The company also outlined a positive outlook with continued digital transformation and sustainability progress.

Brambles Limited reported a 10% rise in underlying profit for FY25, driven by operational efficiencies and digital initiatives, while announcing a US$400 million share buy-back for FY26. The company’s transformation program underpins a confident outlook despite macroeconomic headwinds.

Brambles Limited reported a solid FY25 with a 3% rise in sales revenue and a 10% increase in underlying profit, alongside progress on sustainability targets and a renewed board.

RocketBoots Limited has secured a significant trial contract with one of Mexico's largest retail banks, marking a key step in its international expansion and potential revenue growth.

Superloop has reported a robust FY25 with a 31% revenue increase and significant market share gains in the nbn broadband sector, alongside a positive net profit after tax.

The Lottery Corporation has reported resilient FY25 results with a dividend increase and strong digital channel growth, despite below-average jackpot outcomes and economic headwinds.

The Lottery Corporation reported a resilient FY25 with $3.7 billion revenue and a 3.1% dividend increase, driven by digital sales growth and strategic game refreshes despite a revenue decline from a record jackpot year.