Latest Customer Experience News

IVE Group has raised its FY25 underlying NPAT guidance to approximately $52 million, driven by margin expansion despite a slight revenue dip. The company also outlined ambitious growth plans targeting $1.25 billion in revenue by 2030, focusing on diversified, sustainable marketing solutions.

Activeport Group has secured a pivotal contract to deploy its software-defined networking technology for Telekom Malaysia, enabling a shift to automated, self-service fixed-line services across Southeast Asia.

FirstWave Cloud Technology has secured a strategic partnership with Amazon Web Services and Corent Technology to launch its IT compliance and network management software on the AWS Marketplace within weeks, aiming to expand its global reach and monetise its large user base.

Pacific Edge Limited reported a resilient FY25 performance despite losing Medicare coverage for its Cxbladder tests in the US, announcing a $20 million equity raise to support commercialization and growth.

Gentrack Group has committed an additional AUD4.5 million to Amber’s AUD45 million funding round, reinforcing their strategic partnership to accelerate the global rollout of smart energy technologies.

Metro Performance Glass reported a net loss for FY25 amid market softness but outlines a clear recovery plan with leadership changes and an equity raise to strengthen its position.

Viva Leisure has taken a strategic 33% stake in Gorilla X Labs, aiming to deepen its footprint in the sports nutrition market and enhance member offerings across its platforms.

Elders Limited has reported a robust 67% increase in underlying EBIT for the half-year ending March 2025, driven by livestock market recovery and real estate growth, alongside five new acquisitions and ongoing transformation initiatives.

Solvar Limited has taken a strategic step by acquiring a 19.9% stake in Earlypay Limited, aiming to broaden its footprint in the SME finance sector. This move aligns with Solvar’s focus on underserved commercial markets.

BSP Financial Group reported a 17% rise in net profit and a 16% dividend increase for 2024, while advancing key digital and SME banking initiatives across the South Pacific.

Restaurant Brands posted record FY24 sales and margin improvements, powered by strong growth in New Zealand and digital innovation, while facing ongoing challenges in Australia and California.

Elixinol Wellness Ltd has raised $1.5 million through a mix of debt and equity to boost automation and expand its key brands, including Healthy Chef and Soul Seeds.