Latest Customer Experience News

Wrkr Ltd reports strong commercial progress and strategic hires in Q2 FY25, positioning itself for growth with key platform enhancements and pilot completions ahead of Payday Super implementation.

Spacetalk Ltd reports robust growth in paid mobile subscribers and annual recurring revenue for Q2 FY25, underpinned by strategic international expansion and disciplined cost management.

Kogan.com reports robust first-half FY25 results with double-digit growth in sales and profits, driven by strategic marketing and a major digital upgrade at Mighty Ape despite initial setbacks.

KMD Brands reports improving sales in direct-to-consumer channels for FY25’s first five months, offset by ongoing wholesale challenges and a forecasted dip in EBITDA.

Vonex Limited reports solid operational improvements and customer satisfaction in Q2 FY25, while endorsing Maxo Telecommunications’ takeover offer and planning a $13 million capital raise to manage debt.

Praemium Limited reports a solid Q2 FY25 performance, with Funds Under Administration rising 4% to $30.2 billion and net inflows surging to $371 million, driven by strong momentum in its SMA and Powerwrap platforms.

Wesfarmers has announced the wind down of Catch as a standalone business, transferring its e-commerce fulfilment centres to Kmart Group and integrating key digital capabilities into its retail divisions to strengthen omnichannel offerings.

Swoop Holdings has secured a three-year, $30 million wholesale internet services agreement with Flip TV, expected to add $10 million in annual revenue and support Flip’s expanding customer base.