Latest Customer Experience News

Zoom2u Technologies reports steady group revenue with Locate2u growing 10%, supported by AI initiatives that cut staff costs and a $0.5 million capital raise.

Coles Group Limited reported a solid 3.4% increase in total group sales revenue for the third quarter of FY25, driven by strong supermarket growth and a significant eCommerce uplift. Operational efficiencies and strategic initiatives helped the retailer navigate challenging weather conditions and maintain momentum.

Wisr Limited reported a robust Q3FY25 with loan originations surging 115% year-on-year and a second consecutive quarter of loan book growth, prompting an upgrade to its FY25 loan origination guidance.

Airtasker Limited has reported a robust 3Q25 with positive free cash flow and remarkable revenue growth in its UK and US marketplaces, signalling strong momentum in its international expansion.

Energy Action Ltd reported a robust 22.7% increase in revenue to $2.7 million for Q3 FY25, alongside positive operating cash flow and continued investment in its AI-driven Utilibox platform, signaling strong momentum in energy management innovation.

My Rewards International Limited has completed its acquisition of Fly Wallet, a Mastercard principal member specialising in white label loyalty wallet solutions, in a $785,000 deal combining shares and cash installments.

Corporate Travel Management Limited (CTM) reported a 42% drop in net profit for the half-year ended December 2024, amid a 6% revenue decline. Despite this, strong performances in North America and Australia & New Zealand, alongside ongoing automation and new client wins, position CTM for a rebound in the second half.

Humm Group Limited has reported a remarkable 119% increase in cash profit after tax for the half-year ended December 31, 2024, alongside improved capital efficiency and reduced operating expenses. The company declared a fully franked interim dividend, underscoring its strengthened financial position.

SG Fleet Group reported a solid $41.1 million NPAT for the first half of 2025, driven by strong disposal volumes and fleet growth across Australia, New Zealand, and the UK. While profit dipped from last year, the company anticipates normalization in the second half.

Baby Bunting has reported a robust first half for FY25, with net profit after tax rising 37% to $4.8 million and sales edging up 2.4%. The company’s strategic initiatives around margin improvement and store expansion underpin a stable outlook for the full year.

Baby Bunting has reported a robust first half of FY25 with a 37% rise in pro forma NPAT and solid sales growth, underpinned by strategic execution and margin expansion.

Baby Bunting Group Limited reported a 2.4% increase in revenue to $254.4 million for the half-year ended December 2024, alongside a 45.3% surge in net profit after tax. The company expanded its footprint with two new stores and improved gross margins, signaling operational momentum despite withholding an interim dividend.