Latest Customer Experience News

Bank of Queensland announces a potential $3.8 billion equipment finance loan sale and a strategic AI partnership with Capgemini, aiming to enhance capital efficiency and cut costs. The bank updates FY25 earnings guidance while withdrawing specific FY26 targets amid ongoing uncertainty.

BNK Banking Corporation reported a strong FY25 performance, driven by margin expansion and strategic transactions that doubled non-interest income. The bank’s capital position strengthened significantly, setting the stage for future growth.

Medibank Private Limited reported a robust FY25 with an 8.5% rise in underlying net profit after tax and an 8.4% increase in fully franked dividends, driven by growth in both resident and non-resident health insurance segments and expanding health services.

Medibank Private Limited reported steady revenue growth and stable profit for FY25, while navigating ongoing cybercrime-related expenses and regulatory scrutiny. The insurer also announced increased dividends and outlined strategic investments in health services and digital transformation.

Smartgroup has delivered a robust half-year 2025 performance, marked by strong revenue growth, expanding customer base, and strategic advances in digital services and electric vehicle leasing.

Smartgroup Corporation Ltd reported a solid first half for 2025 with revenue up 7% and net profit rising 11%, powered by strong novated leasing growth amid shifting electric vehicle policies.

MotorCycle Holdings Limited delivered a robust FY2025 performance, marked by double-digit revenue growth, significant debt reduction, and expanding market share in new and used motorcycles.

Wesfarmers delivered a solid FY25 with revenue rising 3.4% to $45.7 billion and net profit after tax up 14.4%, driven by strong performances in Bunnings and Kmart. The company announced increased dividends and a proposed capital return, while navigating challenges in its lithium business and ongoing cost pressures.

Wesfarmers Limited reported a 14.4% rise in net profit for FY2025, driven by strong retail performances and strategic portfolio moves. The company also announced a fully-franked final dividend and a significant capital management distribution, signaling confidence amid economic headwinds.

Wesfarmers Limited reported a robust 2025 financial year with a 14.4% increase in net profit after tax to $2.926 billion and declared fully franked dividends of $2.06 per share. The conglomerate also unveiled a proposed $1.50 per share capital management distribution, pending shareholder approval.

MotorCycle Holdings Limited has delivered a standout FY2025 performance, posting record revenue and profit while slashing debt and expanding its market footprint. The company’s strategic moves into off-highway vehicles and digital channels signal a bold growth trajectory for FY2026.

InvestSMART Group has showcased its position as Australia’s leading direct-to-investor digital wealth platform, reporting $711 million in funds under management and highlighting its integrated ecosystem of low-cost funds, research, and tools.