Latest Customer Experience News

Credit Clear Limited has reported a remarkable turnaround in FY25, posting record revenue growth and a return to profitability driven by its innovative AI-powered debt resolution platform.

Zip Co Limited reported a robust FY25 with revenue up 23.5% to $1.07 billion and cash earnings soaring 147%, driven by strong US market expansion and operational efficiencies.

Latitude Group Holdings Limited reported robust half-year results with record new loan originations, expanding receivables, and improved margins, underpinned by strong operational execution and funding strategies.

BSP Financial Group reported a solid 9.8% increase in net profit after tax for the first half of 2025, driven by strong revenue growth and strategic investments in digital banking. The bank also raised its interim dividend by 11.1%, reflecting confidence in its ongoing modernization efforts.

Latitude Group Holdings reports a remarkable 341% increase in statutory profit for 1H25, driven by record receivables and strategic partnerships. The company’s strong balance sheet and AI investments set the stage for sustained growth.

hipages Group reported a robust FY25 with revenue up 10%, EBITDA rising 20%, and free cash flow surging 162%, underpinned by strategic platform migration and subscription model shifts.

Sky Network Television Limited reported a solid FY25 performance within guidance, overcoming satellite migration challenges and economic pressures, while raising dividends and completing the acquisition of Discovery NZ.

Universal Store Holdings Limited reported a robust FY25 with sales rising 15.5% to $333.3 million and underlying EBIT up 15.9%, driven by strong performances across its retail brands and disciplined cost management.

Universal Store Holdings delivered a robust FY25 performance with strong sales growth and margin expansion, driven by its Universal Store and Perfect Stranger brands. Despite a statutory profit hit from impairment charges, the company is optimistic about FY26 growth backed by new store openings and digital investments.

Universal Store Holdings reported a robust FY25 with 15.5% revenue growth to $333.3 million, driven by strong like-for-like sales and new store openings. Despite a goodwill impairment in its CTC segment, the group declared a solid final dividend and advanced its sustainability agenda.

Downer EDI Limited reported a robust FY25 with a 33% rise in underlying NPATA and announced a $230 million share buy-back, underscoring confidence in its transformation and growth outlook. The company’s disciplined portfolio simplification and operational improvements set the stage for steady FY26 performance despite short-term market softness.

Pepper Money Limited reported a solid half-year performance with a 2% rise in net profit after tax and record assets under management of $20.1 billion. The company declared a 6.4 cent interim dividend, reflecting disciplined cost control and a positive outlook.