Latest Customer Experience News

Elixinol Wellness Ltd has raised $1.5 million through a mix of debt and equity to boost automation and expand its key brands, including Healthy Chef and Soul Seeds.

Plenti Group Limited reported a stellar FY25 with a 126% surge in Cash NPAT to $13.8 million, driven by robust loan portfolio growth and operational efficiency. The fintech lender is targeting a $3 billion loan book by March 2026, leveraging technology and strategic partnerships.

Plenti Group Limited reported a robust FY25 with a 126% jump in Cash NPAT to $13.8 million and a 19% increase in its loan portfolio to $2.5 billion, driven by technology enhancements and strategic partnerships.

SGH Ltd has reaffirmed its FY25 guidance for high single-digit EBIT growth while targeting a net debt to EBITDA ratio of 2.0x by year-end, underpinned by disciplined capital allocation and operational improvements across its diversified industrial, energy, and media businesses.

OFX Group reported a slight revenue decline in FY25 but is doubling down on its New Client Platform rollout to drive future growth and diversify revenue streams.

Tower Limited reported a robust half year profit for 2025, driven by improved claims performance and premium growth in its home insurance portfolio, despite ongoing challenges from Canterbury earthquake claims and competitive motor insurance pricing.

Norwood Systems has successfully completed a $500,000 oversubscribed placement, positioning itself for accelerated growth and strategic debt reduction. The funds will support market expansion, product innovation, and operational improvements.

Xero Limited reported a robust FY25 with 23% revenue growth and a 22% rise in adjusted EBITDA, underpinned by subscriber and ARPU gains across key markets. The company is doubling down on AI integration and disciplined capital allocation to sustain momentum.

Smartgroup Corporation Limited reported robust financial growth in 2024, driven by record customer numbers and a significant rise in electric vehicle leasing, positioning the company for a sustainable future.

Cash Converters International Limited reveals a strategic shift towards sustainable, lower-cost lending and expands its global footprint through targeted franchise acquisitions in Australia and the UK.

Vista Group International has landed a significant contract to deploy its Digital Enablement solution across 25 Picturehouse Cinemas in the UK, marking a key expansion with Regal Cineworld Group.

FleetPartners has wrapped up its Accelerate transformation, boosting operational efficiency and asset growth, even as net profit after tax excluding amortisation dipped 7% in 1H25. The group announced a $25.3 million share buy-back and a new Chief Strategy Officer to spearhead growth.