Latest Customer Experience News

Spark New Zealand reported FY25 results within updated guidance, unveiling a strategic sale of a majority stake in its data centre business and a renewed five-year focus on core connectivity. The company’s transformation and capital management reset aim to stabilize performance and deliver sustainable shareholder returns.

MyState Group reports a robust 17% rise in underlying net profit after tax for FY25, driven by a successful merger with Auswide Bank and strong loan book expansion. The group declares an 11 cent fully franked dividend amid solid capital and operational momentum.

Four months after merging with Auswide, MyState reports robust FY25 growth, boosted by operational synergies and strategic investments.

MyState Limited reports a transformative FY25 with a 64% loan book growth following its merger with Auswide Bank, delivering a 17% rise in underlying profit and declaring a fully franked final dividend.

Challenger has reported a robust FY25 performance, with normalised net profit after tax rising 9% to $456 million and return on equity exceeding targets. The company’s strategic focus on annuities and digital transformation positions it well for continued growth in FY26.

Challenger Limited reported a 9% increase in normalised net profit after tax for FY25, driven by strong Life business cash earnings and resilient Funds Management performance despite net outflows. The company also announced an 11% dividend increase and provided positive FY26 EPS guidance amid ongoing regulatory reforms.

Challenger Limited celebrates four decades with a robust 9% rise in net profit and a strategic digital transformation, positioning itself at the forefront of Australia’s retirement income market.

Judo Bank reported a robust 24% increase in statutory net profit after tax for FY25, driven by strong loan book growth and operational efficiencies. The bank projects even stronger profit growth in FY26, underpinned by strategic expansion and technology upgrades.

Judo Capital Holdings Limited reported a robust FY25 with a 16% loan book expansion and a 14% rise in underlying profit before tax, underpinned by operational leverage and strategic regional growth.

Ampol Limited reported a resilient first half in 2025 with steady earnings and declared a fully franked interim dividend, while announcing a transformative acquisition of EG Australia pending regulatory approval.

Contact Energy’s 2025 Integrated Report reveals robust financial results driven by major renewable investments and the strategic acquisition of Manawa Energy, reinforcing its commitment to a net zero future by 2035.

Baby Bunting delivered a standout FY25 with pro forma NPAT soaring 228% to $12.1 million, driven by record sales and a successful store refurbishment program. The retailer’s growth strategy is gaining momentum as it plans an aggressive rollout of its ‘Store of the Future’ concept.