Latest Customer Experience News

nib Group reported solid FY25 results with revenue growth to $3.6 billion and a 9.4% rise in net profit after tax, while maintaining its full-year dividend at 29 cents per share. The company’s Australian private health insurance business achieved record policyholder growth amid ongoing claims inflation and operational efficiencies.

nib holdings limited reported a 9.4% increase in net profit after tax to $198.6 million for FY25, alongside a 7.8% rise in group revenue to $3.6 billion. Despite a dip in underlying operating profit, the company declared a fully franked final dividend, maintaining its full-year payout at 29 cents per share.

Liberty Financial Group returned to profit growth in FY25, driven by margin expansion and lower credit impairments, while declaring a generous 52 cent dividend. The company signals optimism for loan origination recovery and portfolio growth in the year ahead.

Liberty Group reported a solid 15.7% rise in net profit after tax to $133.3 million for FY25, supported by steady revenue growth and improved asset quality. The company also announced a special dividend, reflecting confidence in its financial position.

Ansell Limited reported record FY25 sales and EBIT margins, completing KBU integration ahead of schedule and upgrading synergy targets. The company guides higher adjusted EPS for FY26, fully offsetting US tariff hikes through pricing.

Accent Group Limited reported a modest revenue increase but a 3.1% decline in net profit for FY25 amid a tough retail environment. The company announced a strategic partnership with Frasers Group to launch Sports Direct in Australia and New Zealand, signaling a new growth avenue.

Credit Clear Limited has reported a remarkable turnaround in FY25, posting record revenue growth and a return to profitability driven by its innovative AI-powered debt resolution platform.

Zip Co Limited reported a robust FY25 with revenue up 23.5% to $1.07 billion and cash earnings soaring 147%, driven by strong US market expansion and operational efficiencies.

Latitude Group Holdings Limited reported robust half-year results with record new loan originations, expanding receivables, and improved margins, underpinned by strong operational execution and funding strategies.

BSP Financial Group reported a solid 9.8% increase in net profit after tax for the first half of 2025, driven by strong revenue growth and strategic investments in digital banking. The bank also raised its interim dividend by 11.1%, reflecting confidence in its ongoing modernization efforts.

Latitude Group Holdings reports a remarkable 341% increase in statutory profit for 1H25, driven by record receivables and strategic partnerships. The company’s strong balance sheet and AI investments set the stage for sustained growth.

hipages Group reported a robust FY25 with revenue up 10%, EBITDA rising 20%, and free cash flow surging 162%, underpinned by strategic platform migration and subscription model shifts.