Latest Customer Experience News

Baby Bunting Group Limited reported a remarkable 462% increase in statutory net profit after tax for FY2025, driven by strong sales growth and strategic store refurbishments. The company also advanced its sustainability initiatives and expanded its digital and retail media businesses.

Cochlear Limited reported a solid FY25 with 4% revenue growth and a 1% rise in underlying profit, underpinned by new product launches and expanding evidence linking implants to reduced dementia risk. The company’s FY26 outlook signals further gains as it advances market leadership and innovation.

Abacus Storage King (ASK) delivered a robust FY25 performance with a statutory profit leap to $289 million, driven by operational strength and strategic expansion. The company outlines a confident FY26 outlook backed by a strong development pipeline and ongoing platform innovation.

ASX Limited reported a solid FY25 financial performance with a 7.5% rise in underlying net profit and a higher fully franked dividend, while advancing its CHESS replacement project amid ongoing regulatory scrutiny.

ASX Limited reported a robust FY25 with revenue and underlying profit growth, while navigating regulatory scrutiny following a major settlement incident. The company advances its technology transformation and sustainability agenda as it seeks to rebuild trust and deliver shareholder value.

Bailador Technology Investments reported a $19.25 million net profit for FY25, down 7%, while its private portfolio surged with a 33% internal rate of return. The company declared a fully franked 3.6 cent dividend, underscoring confidence in its growth strategy.

Temple & Webster Group Ltd has reported record FY25 results with revenue climbing 20.7% to $600.7 million and profit before tax more than doubling to $14.8 million, driven by market share gains and disciplined cost management.

Telstra Group Limited reported solid financial growth for FY25, completing its T25 strategy and launching a new five-year Connected Future 30 plan focused on connectivity and AI innovation.

Westpac Banking Corporation reported a robust 14% increase in statutory net profit for 3Q25, supported by disciplined growth and resilient credit quality. The bank’s capital and liquidity metrics remain comfortably above regulatory requirements, underscoring its financial strength.

Suncorp Group Limited reported a strong FY25 with record profits, driven by favourable natural hazard experience and strategic asset sales, while announcing a $400 million share buy-back and an optimistic outlook for FY26.

Suncorp Group reports a robust $1.82 billion net profit after tax for FY25, boosted by strategic divestments and strong insurance operations. The company announces a $400 million share buy-back as it sharpens focus on general insurance.

Suncorp Group delivers a robust FY25 result, boosted by strategic asset sales and strong insurance performance, while launching a $400 million share buy-back.