Latest Customer Experience News

Unibail-Rodamco-Westfield and Cenomi Centers have entered a decade-long exclusive partnership to bring the Westfield brand to Saudi Arabia’s premier shopping centres, aiming to reshape retail experiences across the Kingdom’s largest cities.

Westpac Banking Corporation reported a slight 1% decline in net profit to $3.3 billion for the first half of 2025, while business and institutional lending grew robustly. The bank maintained a solid capital position and announced a fully franked interim dividend of 76 cents per share.

Westpac Banking Corporation posted a $3.5 billion net profit for the first half of 2025, maintaining strong capital ratios and advancing its digital transformation and sustainability initiatives despite a slight earnings dip.

Westpac Banking Corporation posted a slight 1% decline in net profit for the first half of 2025, underpinned by strong growth in business and institutional lending and a resilient balance sheet amid global volatility.

Westpac Banking Corporation reported a modest 1% decline in net profit to AUD 3.317 billion for the six months ended March 2025, maintaining its interim dividend and advancing key digital and sustainability initiatives.

Baby Bunting Group unveils its ambitious ‘Store of the Future’ strategy, targeting a return to double-digit EBITDA margins through store refurbishments, new small format pilots, and enhanced omni-channel capabilities. The company sets FY25 NPAT guidance between $10 million and $12.5 million, underpinned by a 40% gross margin target.

AMA Group Limited reported a near doubling of its normalised EBITDA in 3Q25, successfully completed a key capital restructure, and upgraded its FY25 earnings guidance amid operational improvements and strategic acquisitions.

betr Entertainment has successfully raised $130 million through a fully underwritten equity offer priced at a 13.7% premium, underpinning its strategic acquisition of PointsBet and positioning for growth in the Australian wagering market.

Vonex Limited has appointed Michael Blake as CEO while completing a $13.9 million entitlement offer and refinancing its debt, reinforcing its operational and financial foundation. The company also earned recognition for industry-leading complaint resolution.

Locate Technologies Limited reported flat group revenue for Q3 FY25, with Locate2u growing 10% while Zoom2u declined 11%. The company continues to embed AI as a strategic growth and cost optimization tool.

Zoom2u Technologies reports steady group revenue with Locate2u growing 10%, supported by AI initiatives that cut staff costs and a $0.5 million capital raise.

Coles Group Limited reported a solid 3.4% increase in total group sales revenue for the third quarter of FY25, driven by strong supermarket growth and a significant eCommerce uplift. Operational efficiencies and strategic initiatives helped the retailer navigate challenging weather conditions and maintain momentum.