Latest Customer Experience News

ANZ moves to fully own the ANZ Worldline joint venture by acquiring Worldline S.A’s 51% share for $89 million, aiming to deepen its transaction banking services as part of its 2030 strategy.

Proteomics International is pivoting from research to disciplined commercial execution of its proteomics-based diagnostic tests, focusing on distributor partnerships and reimbursement pathways in Australia and the US.

Scentre Group's first quarter update reveals robust retail sales growth and strong leasing metrics, alongside significant capital management moves including bond redemption and a major joint venture stake sale.

Plenti Group Limited has reported a record unaudited FY26 Cash Profit Before Tax of $30.8 million and a loan portfolio exceeding $3.1 billion, beating its original target months ahead of schedule. The fintech lender's growth was supported by strong loan originations, robust credit performance, and strategic technology investments.

Bank of Queensland’s statutory profit fell 20% to $136 million in 1H26, weighed down by a $31 million loss on its equipment finance portfolio sale. The bank advances its digital transformation and plans a $3.7 billion capital release with Challenger Limited, maintaining strong capital and dividend guidance.

Nutritional Growth Solutions (ASX: NGS) has completed a major operational reset, achieving normalised profitability, eliminating all debt, and replenishing inventory to support renewed growth.

Freelancer Limited has delivered a landmark FY25 with record profitability, a major NASA contract win, and significant AI-driven growth across its marketplaces and payment services.

Xenitra Limited (ASX:XEN) has introduced the OPAL Token and Xen Shop, a blockchain-based digital commerce ecosystem aimed at improving product authentication, customer loyalty, and sales transparency across its Asian FMCG markets.

Harmoney Corp Limited has reported a strong first half of 2026, surpassing previous full-year profits and upgrading its FY26 cash NPAT guidance to $13 million, driven by loan book growth and automation advances.

PEXA Group has successfully onboarded NatWest onto its UK digital property platform for remortgage transactions, marking a significant milestone in modernising the UK property market.

Articore signals a new chapter by acquiring India’s Frankly Wearing to fast-track its technology and market expansion, while affirming its independent growth strategy and welcoming a seasoned director to its board.

KWB Group reports robust first-half 2026 results, driven by record order volumes and strategic showroom expansion. The company’s capital-light model and proprietary IT upgrades position it well for continued growth in the kitchen renovation market.